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April 2024 by Lisa Shaw
Overall great experience
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March 2024 by elijah austin
Outstanding job
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March 2024 by Ken Salmon
They did a good job. This was the Bartlett location.
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March 2024 by Marie Cory
They introduced a brand new problem, and are trying to gaslight me on it. After a GREAT DEAL of poor communication.
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March 2024 by Everett Davis
I've used Caliber for years and their work is always great. Thanks John and Caliber.
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March 2024 by Pulcherie Kindoho
The best place ever, my car look brand new, Daniel is the best, will definitely refer my friends to Caliber Collision and I’m definitely coming back for any future services , thank you Daniel for always calling me to update me about every process, I appreciate you.
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February 2024 by jeremiah eulls
They’ve repaired my car twice now very good job both times
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February 2024 by Dan Tran
My key remote work before dropping my car off and doesnt work afterwards. The mechanic immediately defer responsibility over the phone rather than assess my car. Stating that he cant do anything and i have to bring my car to the dealership to fix it. Overall the staff act like they doesnt want to work here and grumpy with terrible customer service.
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January 2024 by Jeremy Kitchen
Absolutely the worst experience I’ve had. They scheduled me through insurance, knew my vehicle model and damage reported, I wait a week to bring it in for an estimate and drop off. I get there and the man who decides to speak to me just tells me they won’t order the parts and I can’t drop it off. This by just knowing the make and model which they’ve had for a week. A simple phone call before I rework my day to drop off the vehicle would have been professional and taken 5 minutes. They totally wasted my time and were unprofessional. Would never consider this company ever again. If you do, I would recommend talking to someone up there that has the knowledge of what vehicles they “decide” to work on. I drive a Toyota truck so it’s not something off the wall trust me.
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November 2023 by Mrs. Burnette
This was my second time using this company and they are very professional. My vehicle was ready before the estimated due date and looked great.
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November 2023 by Kendrick H
There was bad communication between staffing at the front desk. I was told one thing from one clerk. Then a few days later I was told something different. The date of my car being seem was pushed back. On top of all of that don't have a nice soon too be rare car. My car was deemed totaled. No way it should have been. The car that hit me was going no more than 15-20mph in a school zone. No way that equates to a loss.
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October 2023 by Gary Kao
Desmond and the team are Caliber took awesome care of my car. Looks like it never happened and they kept me updated every step of the way. Would recommend to anyone!
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October 2023 by Debora Mort
Best experience I’ve ever had, as always with this company. Even the rental car service said, they have never had to take a customer back for any reason. Always completed and on time! I love the new system that keeps you updated through the process and calls.Service: Body & Trim
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September 2023 by Allen
Gary Simonye my vehicle service representative from caliber collision. Did an outstanding job over seeing the repairs to my Dodge ram truck. He was able to process the claim quickly with Farm Bureau get the parts on site and had my vehicle back to me way sooner than expected, I would recommend Gary and his team to anyone who is looking for a quick turnaround and excellent service for their collision vehicle needs.
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August 2023 by Darnita Burwell
My car looks good! They got me in and out! Prompt service excellent customer service.
