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March 2024 by Sara Phillips
If I could give it a zero I would. They are the absolute worse. They leave packages on top of my mailbox hanging out of my mailbox. Damages my packages. I've had packages stolen because they will notbring him to the house. Then today they said they couldn't deliver my package because of a locked gate. I don't even have a gate. Nor do I have loose animals. Nor any blockages. They mail person is so lazy. They all are. I absolutely hate this post office.
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March 2024 by Debbie Mclane
I absolutely agree 100% with Entity Vortex Paranormal… I too have lived in many different locations and the Athens, TN post office is the absolute worst I have ever dealt with. I have dealt with “Mr. Grumpus” and had the exact same experience as Entity Vortex. I have also dealt with the manager who is worse than “Mr. Grumpus.” I have had packages lost and found mail on the ground at my mailbox. Right now I’m so angry with that PO that I can hardly write this. Customer Service does not exist at this PO.
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January 2024 by Jamey Lewis
Firstly, this review is NOT about my rural carrier or the older gentleman who’s a clerk at the Post Office. Both she and he are absolutely AWESOME.This review is about slow, past due deliveries from Chattanooga sort center, but especially about the two ladies who are clerks at the local Athens Post Office.These two ladies at the Athens Post Office are absolutely worthless and lazy employees in what’s supposed to be a service oriented, publicly funded institution. On a recent day, I had FIVE late packages from Chattanooga that were setting in the back of Athens PO, and the clerk absolutely refused to assist, or get anyone else to assist in looking for them. Medications that were needed before the following week, that were late because of the postal service, not the sender, and she totally turned me away without the slightest hesitation.These two ladies know that you have no other options, so they couldn’t care less about customer service. I cringe every time I walk in there and either one of them is my only option to speak with.WHAT.A.JOKE.
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January 2024 by Entity Vortex Paranormal Society
I have lived many places throughout my life, and have ordered many things online, to be shipped to my house. Since moving to Athens, I have had so many problems frIom the older gentleman behind the counter. I called USPS about a package I was supposed to receive 2 days prior. I was told that if the package had not been sent out, that I could pick it up there, as long as I have the tracking number. I went today to see if I could get the package, since it was not out for delivery (even tried showing him emails, and tracking). I was greeted with a sigh. Before I could even get everything out, he rudely interrupted me, and said ALL THE MAIL HAS BEEN SENT OUT. Telling me that I have more than 1 carrier. In 7 years I have never had another carrier (2 deliveries in 1 day). This isn't the first issue with packages not arriving on time. I do understand that weather plays a roll, but why would USPS tell me one thing, and he didn't want to listen, or even attempt to look, or see what information I had, check tracking, or be helpful in any type of way. I understand that his job may be stressful, but the Athens Postal Service needs friendlier, more helpful employees. This man did not want to help me in any way whatsoever.
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January 2024 by Ronn Miller
There .must have been a sub driver,, stated no access to deliver a small package.Our driveway is not locked or blocked! was here all day as is the case most times.No.one parks to block driveway. Only vehicle in driveway today was me letting my truck warm up five minutes to go to town, was on the porch, was expecting this package. , whenever the regular has a package, they deliver and our inside dog let's us know if anyone enters our
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December 2023 by Jeremy Moore
Darren and his team did me a solid today. I ordered something that had the an old address from years ago and Darren help me intercept the delivery. Now… Happy wife, happy life! Thanks Darren!
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December 2023 by Pamela Mobley
Temu incorrectly did the wrong address and Athens Tn Postoffice Found my Package and called me before it was Delivered They Are Wonderful at this office. Thank you for all your hard work
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November 2023 by Kallie Tinnel
Darren really came through for me. I called because my wedding dress was scheduled to be delivered that day, however I needed it ASAP because it had been stuck in customs for weeks and my wedding was in 5 days. Darren snatched it off the truck for me and put it up front so I could pick it up. Thank you Darren
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October 2023 by zane prescott
The staff is helpful and friendly
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October 2023 by Paul Coleman
Stop in there last week. Building is all clean, inside smells good and of course staff at counter are always friendly with a smile. Appreciate the hard work you all put in daily
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September 2023 by Jason Hitt
My mailbox has been destroyed twice by US mail carrier and I am sick and tired of calling the Athens office and not getting any kind of response. You all should pay me for having to replace my mailbox. This is ridiculous. I get other peoples mail all the time and this needs to stop if I could write a zero star review if there was such a thing I would, this is a waste of time but I feel like I need to let people know what’s going on. We have the worst mail service in Englewood Tennessee all because the carrier apparently doesn’t know how to read.
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August 2023 by Robert Clark
I want to give a huge shout out to Darren the postmaster at the Athens post office. After many attempts to navigate the us postal service call in number and too many prompts. I was actually able to speak with a human (Darren) he was able to solve my issue in less than 5 min. Great job on his part and another win for humans talking to humans
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July 2023 by Emily Berlin
Had an appointment 3 new passport applications and pictures for 2 renewals. Friendly and efficient.
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May 2023 by Hunter Lankford
Worthless excuse for an establishment, we have had several issues with packages before and we try to call them about said packages and I can call them directly and no one ever answers. I sit on the phone for about 5 minutes before a "busy tone" begins happening in it automatically hangs up. I really hope every USPS is not this pitiful, but the one in Athens, Tennessee is good for nothing.
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May 2023 by Darius Velt
Fantastic people to work with, they handled my issue with professionalism and outstanding customer service. I could ask for a better USPS station to work.
