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November 2023 by justin adams
Save yourself. The service is absolutely horrible. So tired of having no service.
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August 2023 by Brittany Smith
DO NOT USE US CELLULAR**** they say if you inroll into auto pay and paperless billing that you'll get a discount on your bill so when you sign into your account and you try to put your card information in for auto pay it doesn't work. It states that I'm using numbers for the name and for 2 PAPERLESS BILLING it doesn't even give you the option online on your account .... Just a scamm if you ask me!!! My bill is higher than what they said it was going to be each month....
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July 2023 by Kevin Jones
Need another phone soon bunch of good people to help you out with problems amber Amanda and Malachi
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May 2023 by Bert Rognsvoog
While being in the area for work and vacation, my phone failed me.I called this location and talked to Amber in detail about what was going on with my phone. Amber discussed the phone options available in great detail, and I made an appointment for 10 AM the next day.When I arrived, Amber was there to greet me and explained to her associate Amanda what I was looking to do. This is the BEST CUSTOMER SERVICE that I've ever received from a US CELLULAR store.Amanda took the time to thoroughly explain the transfer of data from my old phone to the new one, set me up with screen protection and a drop case. While testing the new phone, I had a few more questions that Amanda was able to explain perfectly, AND she did this all while training a new employee.Amber and Amanda took some extra time to explain some different billing options that I was not aware of that would save me some money in the future.THANK YOU!
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April 2023 by James Whitmer
nice place alsome worker i love amber the most if she ever leave ill have to go somewhere else to do my phones so ill give them a five star rating.
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February 2023 by Cody burchfield
Amanda was very helpful and friendly got home internet setup.
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February 2023 by Amber Skinner
I love working here, and helping my customers!
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December 2022 by Masben TheHasBeen
Monique got me set up with a new phone and was super kind and patient with all my questions.
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October 2022 by Joshua Nelson
I've been a long time US Cellular customer, but the service me and my mother received yesterday insured I will never leave! An agent named Callie went so far above and beyond what is expected that I don't think I will ever look at customer service the same! Whatever that young lady is being paid is not even close to what she deserves! Thank you!!!
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July 2022 by kim moore
we have been in the Athen tn location twice in the past month and today it looked like they only had one customer and we know of two employees no one ever welcomed us in or said could I help you as we walked around the store. We waited until the customer was finished and still the employees kept their heads down and never said anything to us. We were in the store for maybe 20 minutes and left. Shame on you for poor customer service. We will not be back
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July 2022 by Will Bowman
It was full but was help
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August 2021 by Chris Darga
The gentleman who fixed the problem with my phone was so nice, helpful and just a great personality. Thank you US Cellular
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May 2021 by Ray Womac
I switched to this company when I first moved back to Tennessee. I must say I have not been disappointed. There is no fast ball that I have thrown at them that they haven't been able to handle. Despite some of their staff moving to different stores yo better themselves the staff continues to rise to the occasion. This particular store rocks it. I love them.
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May 2021 by Andrea Masengil
They have some nice phones fairly cheap. I bought one for 25$ an 40$ unlimited
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September 2019 by Amelia Renee
I had the best experience yesterday when I came in to get new service . Not only did I get the iPhone I came in intending to get , but based on my credit I also got it only paying taxes & $500 in accessories with transferring my old existing number to my new phone! I was very pleased with all of the things I got , how fast I was waited on , & the Sales Representative that took care of me went above & beyond to meet my every need!!! Would recommend to anyone & will most definitely keep my service and business with them!
