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December 2023 by john brown
I've been with Regions many years, and never had a issue, and I'm a fan.
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December 2023 by Karen Knowles
I love this bank and I always receive excellent customer service from Jody and Tessie. Jody and Tessie make me feel like a valued customer and they always greet me with a smile.
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October 2023 by Jim Mathews
This is the rudest bank] I have ever seen..set up in advance to remove $$, they told me to come back Friday, so I showed up Friday. Was told to wait until a teller was available, but the next teller, Tessie said she could take care of it...however she could not ..then she told me that she didn't care what I did, Itold hershel was rude, meanwhile..kept waiting while the tellers discuss my money, telling everyone in the lobby I was withdrawing $50K cash, so I explained that this is how jugging starts, and that this transaction should be done in a office for security of the customer, but they refused, then the teller asked what my employer was, I should not have to answer that as it. Nothing to do with my transaction but she said if you don't give me your employment I'm not giving you the money so I told her I was retired... I'm a retired US Army veteran. Engineer..not some dumb kid you can think you can harass, intimidate and discriminate against... therefore I am taking all my funds out of this Bank forever.. RUDE EMPLOYEES!!
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August 2023 by Kimberly Surgent
Would've been a 5 Star if Regions didn't close my husband's amd MY accounts for no reason.. When asked they said they didn't need to give us a reason for closing the accounts. Further more this happened on our vacation almost stranded us in Indiana, Thank God my dad was able to help us out. Rethink you business Regions this is poor customer service. Reason we banked through Regions because you had them here in Tennessee and in Indiana
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July 2023 by Johnny G
Went to this location to do a withdrawal to purchase a vehicle, and they did not have they cash. It was not that large of a amount. They tried pushing a cashiers check on me, and that's not what I need. They also said how much I needed load enough for everyone in the bank to hear. I like my privacy when it comes to money, and that's not what I received. Every time I try to do any business with regions, it's a hassle. Thus was the last straw. I'm done with Regions.
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July 2023 by John Bull
Did the same thing this year ever since regions moved out of Madisonville and now I have to go to Athens they j*** me around every time I put my settlement in the bank Madisonville didn't make me do this why are you
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July 2023 by Charles Morrison
I want my business to be my business, and not everyone in the banks. I will not continue to business with Regions.
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November 2022 by Adam Shelton
I love the Athens branch Lauren and all the staff are so helpful. I love how they greet me by name. I've never experienced that till I started banking with Regions. I'm not just a account number there they know my name. I'll always bank with Regions. Thank You so much to the Athens branch.
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September 2022 by Candice Latella
BobbiJo was really helpful with getting our questions answered and getting things resolved for us. Efficient and professional, my husband even got a replacement debit card right then and there.
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June 2022 by Caveman Carl
I got took badly by my local Athens Tenn branch. Zips Car wash stole $40 unauthorized out of my account. I stopped the transaction but regions reversed it and allowed Zips to take the $ anyway. I have never had a bank that did not support their customers like regions. The ppl there are nice and smile but their actual business practices are horrible. I was planning to invest with their investment guy but I can’t in good sense even keep my checking accounts and savings accounts with them. I’ll be closing all of my accounts as soon as I find a new one and get everything transferred.
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April 2022 by Christina Adams
Probably the least helpful branch I have ever been to. I needed a money order and they told me they don’t do that at the Window after I told them I had a sick kid in the back and proceeded to tell me the lobby is full and that I can go wait in lane 3 until they are able to get to me. I have never had this issue with any other regions branch!
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April 2022 by Ruth Stauffer
Makayla was very helpful today at the counter, thanks very much for your hard work.
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March 2020 by Trident Wolf
Simple straight forward and awesome staff. Kristen was super helpful and explained everything in detail and went above and beyond most bank staff would care to do. I would go to her for anything. Banking with Kristen at Regions made my experience very pleasant, thank you.
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October 2019 by Joshua Howard
Bobbijo is awesome!!
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October 2019 by Harrison Archer
Very helpful!
