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November 2023 by Debbie/Tim Robinson
I used the towing service through AAA, could not ask for better treatment, driver very professional, call center very professional, arrived on time, with or without AAA, I would use this company, they delivered far beyond service...
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September 2023 by scott stearman
I believe the driver of the long flatbed truck was named Lou. He is absolutely very professional and knowledgeable. The receptionist was Also friendly and to the point. My F350 had issues. They got my truck and myself and took me home. Awesome service, fast and friendly, most importantly, they are very safe and hook to the frame, not the front end of the truck, for pulling it onto the trailer. I highly recommend this towing service. I had them sent through Triple A. Lou also put my truck right where I needed it to work on at the house and out of the driveway. I give them 5 stars
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September 2023 by Jo-Ann Murphy
When I called AAA from the time we moved to TN in 2006, Friendly City would respond. Were quick, professional and helpful. This year I have had to call AAA twice and both times Friendly City refused and call and I never did get help from AAA. They said there was no one to send. Once I had to find a local towing company to help and once a kind gentleman saw me sitting for hours and finally came back to help me. I don't know what happened but Friendly City is no longer friendly.
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July 2023 by Richard Knox
TRUCK SET AT LOT FOR ALMOST 3 MONTHS. HAD TO GET ANOTHER COMPANY COMPANY TOW IT TO GET IT REPAIRED. WAS LIED TOO TWICE.
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July 2023 by Kenneth Coburn
$125 for 20 miles. Benton tow $80 for 50 MI you do the math
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July 2023 by Josh Garland
Do not use for mechanical work absolutely clueless on what their doing plus spends most days out of the shop so you're looking at a month wait. Only thing worse is the customer service in the office
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April 2023 by Darla Treese
Falsely advertising that they are a preferred AAA provider. They refused to answer a AAA service call at 9:39pm, and when I called at 1:50am I was told that they could not send anyone out until 9am. The D350 truck was sitting at one of the busiest intersections in Athens, unable to start it, or push it out of the way. Horrible business etiquette! Should NOT be advertising 24 hour towing, or being a preferred provider for AAA when obviously they are not either one!
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April 2023 by Dave C
AAA dispatched.Recently had 2 vehicles towed. One from food city Etowah, another from my house in Athens. The dispatch lady and the 2 different drivers were 100% professionals and went above and beyond to help.I appreciate the help, and would rate higher if possible.
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March 2023 by Michael C
Truck drivers cut people off and run all over the road like they own it... went one time for an easy tune up and they didn't even bolt everything back missing fasteners missing clips
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March 2023 by Jessica Woods
They were on time and smiling faces! Very good customer service and unlocked my car within minutes
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February 2023 by hollie gribble
Be careful if you see this truck on the road. He ran a red light and almost hit me. Extremely scary and when I called to report the truck the woman on the phone did not apologize. She simply argued that this truck does not belong to them.
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February 2023 by Eric Hill
I've used them for most of my adult life. They have always been honest and upfront with me. They always have gone above and beyond to help. Much appreciated.
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December 2022 by Mindy Ellis
My van needed towed. Friendly City was great & had a fast response. Austin was very professional & helpful! I’ll definitely use them again!
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November 2022 by Janelle Foltz
great job and fantastic customer service
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October 2022 by Wade Childress
Had some tough luck by locking my keys in the Truck in Etowah, TN. Friendly city sent a Truck 25 mins away to us! Super nice friendly service! Friendly City Auto Care got me out of a tight spot!! Thank you!!!
