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April 2024 by Lola Hovanic
LaBron, Tim, Blake, and Marthalee--the crew at this location--are top notch in every way. They will do what it takes to make a customer happy without pushing in any way. That makes it a pleasure to shop and easy to give this store a 5 star rating. Thank you all, Nancy Hovanic.
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April 2024 by Richard Mizerak
Marthalee was very pleasant to deal with. Knowledgeable, friendly and very patient. We will definitely be back to purchase more from her. Babcock should be thankful they have an employee like her. Highly recommend the Athens store.
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February 2024 by Brandon
Do not get the warranty. They said it will cover anything. It does not the guy with the dogs. He is rude the woman down there is a con artist. She’s the one told me to get the warranty and it will cover anything they’re nothing but liars down there. They just won’t your money and that is it.
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December 2023 by Betty Moses
The Badcock in Athens Tennessee is the best,they are kind an will do everything to help you get whatever you need,I would not buy anywhere else. ThanksBETTY MOSES
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August 2023 by David Raines
Sign says no credit needed lies they run your credit
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December 2022 by Lisa Charles
Salesman was helpful and friendly. Very pleasant experience.
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November 2022 by Jeff Shelton
Went in right at closing time didn't matter to them still welcomed us and helped us no matter if it was closing time. Excellent service
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August 2022 by Elaine McCarthy
Absolute worst customer service ever, even from the owner! Spent thousands of dollars at this store and one dresser (that was in stock) was damaged when we came to pick it up. They said another one was coming in about a week later. Came back, it was damaged again. This went on over and over (4x in total). Finally went in to just get my money back (was told I had to be there in person and I live an hour away). Went in to store and a very rude employee stated she was the only one in the store and wasn’t authorized to give me a refund. After explaining to her that I live an hour away and that I’m not mad at her, just frustrated with the situation, she became more rude and finally told me she wouldn’t deal with me and I could wait for the owner to come back. I waited in parking lot for owner to show up to close the place and he was equally as rude as his employee and told me he didn’t appreciate me yelling at his employee. I told him to watch his cameras, because I never yelled at her and she was the one that was rude. He proceeded to tell me that “Jesus was coming” and the customer is not always right… Absolutely the most bizarre experience ever with an owner who could care less about his customers. We finally got our refund and left.
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August 2022 by Sharon Mollenhauer
Staff is very professional and knowledgeable. Great store very organized.
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July 2022 by Elaine M.
Absolute worst customer service ever, even from the owner! Spent thousands of dollars at this store and one dresser (that was in stock) was damaged when we came to pick it up. They said another one was coming in about a week later. Came back, it was damaged again. This went on over and over (4x in total). Finally went in to just get my money back (was told I had to be there in person and I live an hour away). Went in to store and a very rude employee stated she was the only one in the store and wasn't authorized to give me a refund. After explaining to her that I live an hour away and that I'm not mad at her, just frustrated with the situation, she became more rude and finally told me she wouldn't deal with me and I could wait for the owner to come back. I waited in parking lot for owner to show up to close the place and he was equally as rude as his employee and told me he didn't appreciate me yelling at his employee. I told him to watch his cameras, because I never yelled at her and she was the one that was rude. He proceeded to tell me that "Jesus was coming" and the customer is not always right... Absolutely the most bizarre experience ever with an owner who could care less about his customers. We finally got our refund and left.
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July 2022 by Ralph Redman
Never have a problem shoping here
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July 2022 by Coretta Amanda Martin-Shaw
My husband and I bought our living room furniture from here! Everything was great from customer service to delivery. We had some issues with getting our furniture repaired right after delivery. The love seat was warped. Due to scheduling conflict (the repairman could only come on a Thursday) we never got the repairs and our warranty ran out. We still have a warped love seat.A few months ago I took a friend out to get furniture. A young lady helped us. She acted as if we were a bother but we thought maybe she was having a bad day. We all have them. After this we had a few encounters with the young lady and she still acted as if we were bothering her. She became increasingly rude.Furniture delivery guys were very nice. However the furniture they set up was damaged due to assembly. Badcock was happy to replace the damaged furniture. But, the same negative attitude was shown with increasing sarcasm by the young lady. At pickup for other furniture staff refused to help me. There was a man there who helped me one time I was there. He was very professional, kind and efficient.My advice, find another Badcock location where the customer service is better. Cleveland has one and they are great there! This is where we will do all of our future shopping!
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April 2022 by Janice Wood
Never been disappointed in my purchase, never been disappointed in the service of the sales staff that's the reason I keep coming back.
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November 2021 by Kayla Finley
The process of receiving financing, picking out our furniture, and arranging delivery was fast and simple. Kaylie was helpful and helped us stay within budget. The furniture was great quality at an affordable price and I look forward to coming back for my other rooms.
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August 2021 by Jo Anna Davenport
My dryer was fried I needed one fast without a fuss. I went in and looked . The sales lady was not pushy which I appreciate a million percent I hate that. When I had made a decision she was ready to help with exactly what I needed. She explained the warranties and benefits of a 3 years as apposed to a 1 year. And I also got the matching washer which was great. I compared it locally to the prices as Lowe’s and Home Depot and for nearly the same price ( I got them for less because they were on sale ???) So the exact same quality item for less! Miranda did an excellent job and as long as she is the sales person I will buy again for any of my home furnishings and appliance needs.
