This Wells Fargo branch in Arlington provides helpful and knowledgeable customer service with personalized attention. The staff is polite, professional, and works hard to resolve issues efficiently. The process for opening or managing accounts is modern and convenient, utilizing electronic systems. Customers report feeling safe and appreciate the empowering everyday banking tools. The team is noted for being much more helpful than other locations, ensuring problems are handled thoroughly so clients make fewer trips. The service is described as excellent, outstanding, and patient, contributing to a sense of trust and safety for their money.
Not sure what happened but post covid this has to be the slowest bank I have ever been to. The drive through is ridiculous.
March 2024
This is the worst Wells Fargo I have ever delt with Micheal and Sam have no business working with the public. The treat their customers like they are trash.I will never go back there again. If I would have to deal with them ever again I would close my account and go to another bank.
January 2024
It was not a good experience. They wouldn’t cash a check for me on their bank. I showed two forms of identification & everything.