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March 2023 by Mississippi Shepherd
Have been using this office for 10+ years because I trust them! My wife and I drive 32 miles, one way, just so we can have John Bailey handle our tax concerns. The peace of mind knowing everything has been done correctly and stress-free is worth the trip.
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March 2023 by Kelsey Beckum
My tax "expert", was anything but an expert. She was obviously new and not ready to be on her own. What should have been a 30 minute process to complete my taxes literally took 3 hours. I had to correct the employee multiple times because she was typing in wrong information. The manager had to intervene and I could tell she was frustrated with this employee, but really she should not have allowed this employee to continue wasting my time. The manager offered me a coupon for the frustration, but it took over 30 minutes for them to get it to go through. I will never go back to this location, and honestly, I may never go back to any H&R Block after this experience.
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February 2023 by Jennifer Austin
Awsome guy who did mines I could feel he was caring. That matters
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April 2022 by Kristen Russell
WHY would any tax analyst recommend that your husband file married, but separate without inquiring about wholistic financial situation to see if that even makes sense?!?! We just got married last May, but certainly could have and SHOULD HAVE filed jointly. Thanks to H&R Block we are out the $214 my husband paid for his tax return + another near $3000 since I do not qualify for the tax deductions I would otherwise be eligible for if we filed jointly on $10k+ paid for graduate school tuition and $10k on mortgage interest. Since my tax forms weren't provided, I'm sure the "Maximum Refund" "Guarantee" won't be honored. Most of you probably don't even need what these people are selling you! I feel bad for how much money people pay these "tax experts". You could read the instructions and do this on your own. We will definitely never use H&R Block ever again.
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April 2022 by Brittney Hill
Mrs. Marion was very thorough in her assistance and knowledge.
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March 2022 by Taylor Keith
Quick and easy filing. Great conversation and very helpful when asking questions
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February 2022 by Karen Cypress
I love the service provided by my agent, Mr. John Bailey. He's very passionate about his work and treats his patients with the utmost respect.
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February 2022 by Daniel Kim
Bruce is great. He always does my taxes.
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January 2022 by Khadijah Stone
Mr. Bailey, as well as the other staff in this office are extremely pleasant and professional. Mr. Bailey is very knowledgeable, and I truly appreciate his patience with me.
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January 2022 by Jessica Hurst
We had a great tax preparer that took us in after a negative experience somewhere else and got us taken care of. Michelle Windbush is amazing!! We will be using this office from now on.
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July 2021 by Joshua S.
Horrible customer service at this branch and the company overall! I've tried to schedule appointments to go to the office and speak with someone about an H&R mistake and no one from H&R Block shows up to their own appointment. I also have tried to call the office and help lines multiple times. After spending 20mins going through the menu, it says that all agents are busy and no one can take my call. Then it drops. Unbelievably bad customer service! Avoid them at all costs!
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April 2021 by Tamika Richardson
Mr. Bailey, as well as the other staff in this office are extremely pleasant and professional. Mr. Bailey is very knowledgeable, and I truly appreciate his patience with me.
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April 2021 by Karen Rodgers
helpful and wonderful preparers who work together to amend my federal income tax
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April 2021 by Lisa Ball
Mr. Barton was honest and forthright. He knew what he was doing. And what was new to him he asked his colleague, who was also very forthcoming with new tax changes.
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April 2021 by Barry Daniel
John Baily does a great job and office is freindly.
