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January 2024 by Cody Preston
Dropped my car off for an alignment because I had taken the rear suspension apart and obviously don’t have an alignment rack. Car drove 100% perfectly before doing so. They call me and tell me I need a tie rod end or it can’t be aligned. Odd, it was driving perfectly straight 5 miles ago but ok. Charged me over $100 for a $25 (or less) tie rod end. OEM is $40 brand new. Then they tell me it’s still not right and I need camber bolts and to bring it back, but still happily charge me for the alignment they couldn’t perform correctly. $400+ later and I have a car thats worse off than it was when I dropped it off. Will never be back. Way to impress a first time customer. I’ll be sure to spread the word
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January 2024 by Triston Cole
Honestly one of the best experiences I've had with any shop. Lindsey at the front desk was AMAZING working with my warranty company. She spent 3 days fighting with the first adjuster on my warranty claim to make sure I was getting the right part and coverage.Work was done quickly and they had my truck back to me ahead of schedule. When I picked up the truck, the owner himself came out and went over everything that had been done in detail (again).Don't think about. Trust these guys implicitly.
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October 2023 by Steve B.
These guys are great ! 2 years 24 k mile warranty on all service work! That is worth a lot to me! Nationwide warranty!!!!
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October 2023 by A W
I've been a long-time customer, and they've always done great. I was recently there to have work on my vehicle. It was 't until a couple of days later. Did I notice that someone broke my tailgate handle and lock, as well as a hub cap. The handle was stuffed back in and fell out while i was driving. That's how I found out about it. The hub cap fell off in my driveway, the screw holes were broken off, and missing one of the 2 screws, the one remaining screw was only partially screwed in, but it didn't matter, they could of at least put a washer on it. Ended up having to buy a new one altogether . I'm shocked it made it home without falling off. Whoever it is they hired, needs to be fired. This person has assured me that I will never be returning.
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October 2023 by Debbie Hoefler
Had my car for close to 2 months and couldn’t fix it. They did refund my money but could have just said they couldn’t fix it. We incurred rental car costs and it put a strain on our job having to share 1 car. Nice people but nice doesn’t fix cars.
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October 2023 by Alex R
The staff and service technicians at ****** auto center are the best. Timely and very informative on any questions I may have. I have been coming here for over 3 years and will continue.
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September 2023 by Teresa Arms
this is my favorite place to get a oil change. they are the best ❤️Service: Oil change
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September 2023 by Drew Layton
Best shop in the city country you name it they will take care of it they are a big family ✊?
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September 2023 by Debra Y.
As a follow up to my previous post, y'all are notorious for trying to scare women of a certain age, that I needed to have a new engine. You blatantly lied to me in your reply to me commenting about the way you handled things. When I asked about putting water in the radiator when I first arrived, you told me immediately that it would just blow out the tailpipe and do no good. You didn't even try it and were immediately focused on the fact that it was raining, I had 2 big dogs in my car, and an older woman just trying to get home. If you supposedly ran the tests you "say" you ran, why wasn't any of this told to me when I went back to get the car an hour later? You were high pressure to get $9,000 plus tax that day by fear tactics and I've told numerous people of the way your shop does business and I've been told from others that you have done the same to them. I would like to add, when I picked up the car, you were throwing me a bone when you said "it will be $130 for diagnostic testing but if I go ahead and commit to get a new engine, we will credit the $130 towards the $9,000." Wow what a deal! How about you give me back my $130 that I paid for nothing and I'll stop telling people how your business has devious business practices and make it right especially since I went to Summit Tire on Bartlett Blvd and they actually ran necessary tests and it was my radiator. Summit Tire fixed the radiator and it hasn't overheated again since because they run an excellent honest business and fixed the issue for $800. Upon picking up the vehicle from Summit Tire, I finally told them what your shop said the issue was and their response was "you aren't the first person to tell us this and we've been hearing it for years." All I have to say to anyone reading this, if your vehicle breaks down near Hwy 70 Auto Center, pay the tow fee, have it towed to Summit Tire and don't even go anywhere near your shop. As for your side of how you want to spin what the truth was with my vehicle, own up to making a mistake and give me my $130 back. You asked if you could contact me personally to get me to shut up on Yelp but until you put YOUR money where YOUR mouth is and reimburse me for scaring the crap out of me and others, you need to admit on this portal YOUR mistakes and give me back my $130 and if not, that's your problem not mine.
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August 2023 by Julie Pirtle
Hwy 70 got my oil changed and tires rotated in under 30 minutes. When you’re a working professional on the go it is amazing to have help like these folks.
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August 2023 by Tonya Holifield
Needed an alignment on my Mercedes E63 & had a hard time finding someone to do it. Another shop suggested I call Hwy 70 Car Care. They took care of it in less than an hour & were very reasonably priced! Very professional & courteous as well. Drives like a dream!
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August 2023 by parker pirtle
Wonderful service and smiling faces. Great place to get an oil changeService: Oil change
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August 2023 by Jeff
Great job with new tires, rims, lift kit and exhaust! Very courteous and friendly. Even sent me pictures to keep me updated on the progress throughout the day.Services: Exhaust
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July 2023 by dorinda Crawford
I took my car in cause the air conditioner went out. I also ask them to check a clicking noise whenever I would stop and then press hard on the accelerator. When I went back I was charged $250 just to give me an estimate! I was told it was $125 per estimate! I was informed that I needed a compressor, condenser and dryer for $2200! And that my CV Axle needed to be replaced immediately or I could have an accident. Well I went to get a second opinion and was told I just needed a compressor since the condenser wasn't damaged and was told that my CV Axle was fine and it was not damaged. I got my air condition fixed for $1100. So I won't be going back to Hwy 70 Car Care again!
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July 2023 by Sly Lovely
Excellent customer service and friendly workers. They were upfront about pricing and processServices: Electrical repair
