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August 2024 by Gia Alexis
My blue collar husband who works incredibly hard built up and 401k. He needed to withdraw from it to help cover unexpected expenses. NO one and I mean no one answers the phone. We tried many days and weeks. There’s no email listed in their website. He was locked out of his account and the only way to get back in was reaching out to his former boss. When his boss was able to help, finally someone reached out to my husband and arranged to send him a check. He was told he would get a tracking number in 3-5 days. Well that’s passed and nothing. He emailed to check in and got an automated response saying the person is now out of office. He now sent payroll an email to try and get a response. It is awful that they hide their contact information, don’t ever answer, and give people the run around. What a nightmare during a time when our family needs to access those funds. Wouldn’t recommend.
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June 2024 by nina garcia
No Actual number No One ever answers No one to speak to ?♀️No Real contact number "Direct..
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February 2024 by Miceal Taylor
I just started using FBA and to be honest, I am thoroughly annoyed with their customer service department - it is extremely hard to get in contact with someone. I called 4 times in one day with no luck and ended up sending them a message on their Facebook profile for them to call me back.
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January 2024 by Dan Feliciano
Please have better tech support.
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April 2023 by Amie Olson
There is no way to contact this business directly. They have a mailing office listed on their website, but no phone number listed. I am trying to access my account and it will not let me log in. The links all send you in circles.
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June 2022 by Tim Jarrett
Maybe if you can get in touch with them.
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April 2022 by Brian Charles
Worst company ever!! To Tony it’s all about money and how much he can rip you off for! Holding mine and my companies money hostage until I pay him $500.00. I wish I new money was more important to him then his integrity and reputation.
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June 2021 by Kevin Muggli
Absolutely the worst company you could imagine. They will rip you off at every opportunity. Fees are hidden and they are not honest about when you're getting charged. Their percentage that they take for a 401K is well over 10X national average. Getting a straight answer out of them is near impossible assuming you're able to communicate with them at all. If your company uses them you should demand a better plan and skip using your company's 401K until they do.
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March 2021 by Keeler Racing
Worst place to do business with. You email them it might be a day or 5 days before they reply if at all. You call the phone number press 0 like it states for a a call back and it either hangs up on you or y oh never get a call back. I would just go open an IRA at my bank or talk to your company about a 401k and take my business elsewhere.
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April 2019 by Kenneth Koch
Future Benefits of America, has been a great partner! Jack Davis has been my advisor for 15+ years. He's always been great to deal with and allows me to run my business and not worry about our 401(k) plan. The company has gone above and beyond my expectations when it comes to running our 401(k) retirement plan. They keep me up to date with all regulations and rules so I don't have to worry about it. I don't have to try to remember anything, Jack is always there with a proactive approach that gives me a heads up with anything pertaining to our 401(k). I highly recommend Future Benefits of America, as a partner in your company's retirement planning.
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April 2019 by Ron Rotenberg
I have worked with Future Benefits for many years in the 401K business. Their team has always been very helpful in getting issues resolved and helping me set up accounts for my clients at a very competitive rate as well as numerous fund choices. Their comprehensive turnkey 401K plans truly help with all the regulatory requirements. FBA is my go to source for my 401K clients.
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April 2019 by Joe Arnold
Tony and his staff are some of the best in the business. I have been involved with retirement plans for almost twenty years and this group is one of the best I have worked with to date. I know my clients are in good hands with FBA.
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April 2019 by Vince Lombardo
Our firm has been working with Future Benefits for over 5 years and the service and ease of web access for our 401k clients is awesome. Tony and his team are very responsive to our needs and have always been professional in everything we have done with them
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April 2019 by Dennis Rockhold
I really like the way that Future Benefits provide timely and accurate information to my firm and more importantly, our clients. They're very friendly and helpful.
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April 2019 by marianne hocknell
Our firm has been working with Future Benefits for almost 15 years. They handle recordkeeping and daily valuation services for a number of our firm's 401k Plans. Tony and his team are great. They are very friendly and professional. They are very responsive to our clients.
