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March 2024 by Sawan Kumar
Lady work at night time very rude customer service,I ask name she says Cristal,around 12am
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March 2024 by C. W.
It’s a shame I didn’t read reviews below before I went in to order at this Burger King. They are very accurate. I would have never even gone inside, we would have just gotten fuel (which is a planned stop that we will request not to be sent back to) and then left. I would not give this BK any stars but I have to in order to leave this review. I don’t even know where to start besides saying that upon entry, the restaurant was unclean. Only one other customer, not busy. The original employee that took my order was nice as could be. I hate I didn’t get a name, he should train the others in how to treat customers. He was gone when I returned to express my concerns about 6-8 minutes after I got my food and noticed the problem and went back inside. However, I am now livid. No employee should ever speak to any customer in the manner that I was spoken to today when expressing concern about the unacceptable condition of my order. This employee came from the Popeyes side to see what I needed when he saw me returning with a BK bag in hand.I was told the (fryer) grease is old and the new fries would be the same, with no trade or compensation for the inedible fries and he added that it gets changed tomorrow so I could just come back… WHAT?! OTR truck team with deliveries in Georgia the next 4 days so that’s a stellar solution there, “Greg”… Kenny… whoever you want to lie about being today. I even knew he was lying when I asked his name, and asked him if it was really his name. He knew he faulted, and kept digging the hole with his attitude. Then I was argued with even more, and told that he can’t give the managers info when I asked for it. Ok, I’ve heard that before when a manager/owner knows their facility isn’t functioning as it should. I said “I’ll find that myself, no worries.” He got an attitude about me saying that too. At that point, I was definitely triggered and popped back. Watch the footage, I encourage that. I was also told I didn’t look like a trucker, which has ZERO to do with basic & decent customer service. I’ll also add that the drink area looks like a disaster with items in disarray and no napkins or straws on the drink bar, they are in their original bags with a torn open hole over on the counter for customer to grab because nobody wants to put them where they go. Remember, they weren’t that busy and it takes maybe 5 minutes or less to clean up the area and restock it. Popeyes is right next to it and it seems they share the drink machines so I’m sure that one of at least 6 employees between the both could manage that. Sticky drinks spilled all over the counter, nowhere dry or clean to set your cup down to put on the lids, which were also scarce and a mess. Prices are higher than most, due to being operated by TA and not being a “freestanding” BK. I expected that, I’m used to it when I do grab a bite. This is all the more reason nasty/old oil shouldn’t even be used or an excuse, paying these prices it should be piping hot and fresh. Heads up potential customers: you cannot use the BK app because it’s a TA operation- beware of that. I’d honestly advise you to skip this BK location altogether. It’s a shame this kind of thing happens to anyone, but we basically keep these places funded with fuel/food/truck needs/showers and this happens. It’s absolutely ridiculous. Couldn’t get in touch with Paul today, and corporate is closed on weekends but I have the numbers and names I need for Monday morning bright and early. Photos attached to review to show condition of the space and food. Choose wisely, you’ve been warned.TA- no need for a cookie cutter reply of apologies. Just fix the mess you have there, please. Thanks.
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March 2024 by J Thomas
Do not come here for repairs. Been in the bay 13hrs and haven't even got my truck looked at.
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March 2024 by Chris Lanam
Place was ok. Hate that pay for parking is king these days but at least it means you’ll find a spot in a pinch. Bathrooms could use some updating. Skipped Popeyes and Burger King because why would anyone eat there. Staff at the register were nice when I said I had trouble with paying for the spot in the app. It’s a TA, if you’re expecting Loves, don’t.
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March 2024 by Bryce Garza
Man this place is nasty. Floor looks like it ain’t been mopped in a month, Popeyes and Burger King area is filthy with all dirtytables and old food on the ground. Prices are out of the roof for the food as well. Nearly every spot here is pay to park. The only people that use ta are the people from third world countries that are used to the filth.
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March 2024 by J. Griffin
Multiple pumps out,uncooperative or leaking-poorly maintained.Long lines.2 stars because the employees were friendly.
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March 2024 by cnotte cnotte
This truck stop has been a disgrace for years. You got at least 50 plus parking spots and now they charge for over half of them,anything to get money out of driver. There's a lot of drivers and companies that buy a lot of fuel from these trucks stop and all parking should be free. Need a place for negative stars
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March 2024 by Anthony Evans
Good and clean
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March 2024 by John Keathley Music
Rita sucks!
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March 2024 by Joshua Latour (Sarge888)
For truckers this locations parking spaces are like 75% paid reserved parking. It's not very kind for drivers who's companies don't pay for such parking. It's just something I feel is a bit aggressive after you give them all of your other business.
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March 2024 by hilarios sestini
Beside this place has 90% of the spots reserved for $22 dollars is that’s ihow much is for food
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February 2024 by Tiffani
I called the store/gas station option#4 on phone.I needed to know if they had a certain item.Never did answer.I finally drive over thereThey have no phone in there.Nor did they have the product i was looking for.The 1 staff working there...I have nothing nice to say
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February 2024 by Keith Snyder
122 spaces to park and 110 are reserved. I’m not paying for reserved at 3p. Lost my business today. Went to polite 2 miles down the road and ate and slept there. They obviously don’t care about reviews or the GM and corporate would be doing something about it.
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February 2024 by Support Team
Truck driver - Hahahah every 2 days I got gas at least for 700$ . He said you need move ur bobtail bcz you don’t have reservation for parking. But this place without reservation he said anyway ??????GUYS JUST STAY A WAY FROM TA. Gross and means ppl always work there UNFORTUNATELY!
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February 2024 by Andrew Ayala
Okay, if I can get this place 0 stars or negative, I would all I'll do to the fact is that this place has no personality whatsoever. No sense of humor, no nothing with every freaking employee all day and all night !!!!!!!!!!!
