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February 2024 by John Connor
Horrendous customer/patient care. Waited in the exam room for an hour and a half, then had to walk out and ask what was going on. All the employees were sitting down gossiping. Terrible and unprofessional business. Do not come here for any reason.
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January 2024 by IEatGnomes
Beware.I had a recent visit here and was told I was strep positive, prescribed antibiotics and sent on my way. The very next day I landed in the ER at Cookeville regional as my symptoms had worsened quite a bit.After a visit with the trauma nurse she informed me that there was no strep positive test, also tested for flu and Covid with negative results. When I asked her to please double check as I was just told less than 24 hours before hand I had a strep positive test from fast pace, she informed me that this clinic has been churning out a lot of false positive tests for strep and people have been coming into the ER shortly thereafter.I can not say as to weather it was the staff not doing their due diligence or its machines they use for testing but I would avoid this place as a misdiagnosis landed me in the ER, prescribed antibiotics I did not need and now a bill. Please take caution.
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January 2024 by Kathy Hobbs
Absolutely phenomenal care. The front desk girls were EXCEPTIONAL!
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January 2024 by Jill Shellenbach
Went to Fast Pace yesterday.What an excellent efficient and friendly staff. Great service, will be using them again if needed ?
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January 2024 by susan fortner
I was in and out in 30 minutes. Nurse and Practitioner were friendly & informative. Medication she prescribed for me worked really well.
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January 2024 by Cindy Cross
Fast service. Great staff ..very friendly. ..minimum wait time to be seen by a doctor!
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November 2023 by Linda Weeks
This place is terrific! On-line appointment and check in went smoothly. The receptionist was very kind and friendly. The medical professional who saw our child was friendly, efficient and knowledgeable.We were impressed AGAIN! This is about the third time that we've been at this clinic and each time it just gets better! We'll be back I'm sure.
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November 2023 by Holly Ryan
My first time there was a very pleasant experience! From Jayda at the front desk to the medical assistant to the nurse practitioner! I will definitely be making this office a place I go when I need medical attention! Thanks for your great care!
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October 2023 by Liz Carter
I love this care. I have been very sick with pneumonia and it was a weekend. They prescribed the best treatment quickly both times. Always caring and concerned.
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October 2023 by Julia King
Great place. We was in a tough spot. My mother in law came to live with us from a retirement home. It was a quick decision and move so we had one week of medicine for her. I have to get her pre approved to get a family Dr in our town, but that left her without medicine. We took her to fast pace and they helped us with no problems. They even wrote her medicine for 90 days in case it takes longer to get her into the Dr. Friendly staff.
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October 2023 by Addy B
I did the online waitlist and was seen within 15 minutes of arriving. My nurse and doctor and the receptionists were all very kind and welcoming. I got an excuse note and left all in a timely manner!
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September 2023 by Kimberly Evans
Today I called to see about them seeing 5 of my sick kids and informed them about the issue I had at another facility. Let me tell you something.... These people are absolutely amazing genuine people. I have kids with Autism and good understanding care is nearly impossible to find. Our nurse was named Karen and this wonderful woman got down on the floor to make my son feel more comfortable. Not only that but she asked them if THEY were okay with what she was doing. She was literally the biggest blessing to me today and I cannot thank her enough. They actually let her swab their throats and noses with little fuss and that is unheard of with them. I don't remember everyone else's names but every single person we came in contact with today gave us the best care and assured us that even though the kids got a bit fussy or loud that they were not an inconvenience. From a mom with special needs kids, I highly recommend this wonderful group of people. We will definitely be coming back here from now on.
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September 2023 by Teri Key
My visit was for a possible broken foot-- luckily just a really bad sprain!This office was fantastic. I made my appointment online for the next day. I called when I got there and the ladies came out with a wheelchair to get me from the car.They wheeled me inside and took all of my information and payment. Then the next lady took me to xray and then wrapped my foot. All while staying in wheelchair. Then they wheeled me back to the car!Cannot say enough good things about this visit!
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August 2023 by Tara Blaylock
Waited for 1hr and 15 minutes just for them to poke my skin for a TB test after being told no appointment was necessary. Now 48 hours later I get to wait anothe for a nurse to take 2 minutes with me to look at my arm and see it’s a negative result (a good thing) and enter it in the computer…again was told no appointment was necessary because they could just look and send me on my way. Needless to say that this is the last place I will go if I’m ever in need of medical treatment.
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August 2023 by Stephanie Butler
I went in, first person there, was seen very shortly, my nurse was a dream. A totally non judgment zone. Got me back for an xray didn't take long for the specialist to send the results, they sent meds in to help me recover over the pneumonia. Was about the best staff I've experienced, they treated me like an equal and just wanted to help me get better. My nurse was amazing.
