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November 2023 by C R
We asked to have the front tires replaced with new ones and the front ones rotated to the back. When it was done, we were informed they put the new tires on the back. I asked why and was told the back tires were worse. I could not get an effective explanation about why they didn't just replace the front ones and call it a day. The guy who did it was very obnoxious. I had to call my brother-in-law, who is a mechanic to get an explanation that made sense. Manufacturers now recommend the better tires be put on the back. It shouldn't have taken so much to get a one sentence explanation that cleared up my question. Also, they should have given us a call before they did so. We'll never go back here.
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November 2023 by Elania
The gentleman that took care of us certainly did not give a hoot about customer service. I looked past that though. BUT when I got my car back after the new tires were installed, they left a ton of smudged up lubricant all over EVERY hub cap. It looked like black smudges. I called them about it and they said use soap and water. Why didn't they wipe this off themselves? I had some disinfectant wipes that actually worked (not soap and water). The point is that I've had tire changes for over 25 years and have never seen the mess they left on my wheels! Also whatever method they use, left small scratches on the hubs as well. They are like cylindrical scratches, so obviously some way they were rigging up or taking off the tires? I will never go back there. So sloppy and inconsiderate.
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September 2023 by Alesha Allen
Billy L. Put in the wrong tire size. So I show up with a flat tire, wait 4 hours and he lets me know he doesn't have tires for my car. Puts the flat tires back on backwards, was rude and disrespectful to me and the customer in front of me. 100% will NEVER go back. Thanks for nothing Billy L.
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June 2023 by J Yu
Tire installation here takes longer than 1.5hours.. they are still at it. I am not sure what they are doing to my tires. Mine had $68 for basic installation. $17per each tire this may be their minimum rate.
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April 2023 by Eric Forshee
Bought tires online and delivered here to be installed. Was quoted a price and when I went to pay it was $50 more than quote. When I asked why they first tried to say I authorized the extra things and when I said I didn't they then proceeded to tell me that it's required of them to do these things. If it's required then why is it not in the original quote??? $50 extra for something that's "required"??? Messed up in my opinion!!!!
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March 2023 by Ben Gibson
GREAT, LOW PRICES AND FAST SERVICE.
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March 2023 by Sandra Mourfield
Will not go back. Very rudeService: Oil change
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January 2023 by Josh Parrish
I had my oil changed here. They did a great job! Highly recommend their services. Only thing I wish they did was text me when it was done. They said they would but never did, so I wasted some time inside when I could've paid and left. Not enough to lose a star though.
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January 2023 by Abby W
The service manager was incredibly rude and kept cutting me off when I would ask questions. I usually expect this being a woman and getting my car serviced, but this he was acting unnecessarily rude. He told me that they couldn’t change my oil because of a coolant leak, which was semi understandable, but after talking to someone it seems it still could have been done, he likely just didn’t want to. I asked him if he knew about where the leak was located and he said he couldn’t tell me even if he knew, which I have never heard from someone who actively works on cars. Being a decent human can go a long way and I feel his attitude and response to customer questions was completely unprofessional and uncalled for.
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December 2022 by Moma Coop
My aunt in her 80s had a dead battery the men did not help her I had to pick her up come back next day was told they would jump it off so can get a battery when went to the bay was told if I can jump it off myself and pull it around they will replace battery. I'm sorry but men should be more helpful to women in need I'm very disappointed. Men be men again and help women in need.Service: Battery
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July 2022 by Amanda Bovee
They answered right away and had the tires I needed.
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June 2022 by Liz Cole
Went there to get a battery for my jeep. The first one did not work, so they had to get a second one. I'm back on the road again.
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May 2022 by Matthew Mynatt
Always go here for Pennzoil HM oil change and free tire rotation since I previously bought them here.
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March 2022 by Peaty Mack Long
Just know i will never get another oil change there again
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December 2021 by Patrick Weeks
Had a tire on my work van delaminate, was fortunate Walmart tire was open till 7pm .had my tires in stock got 2 put on the wheels I brought in.usually it's a looooong wait.wasnt this time