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March 2024 by Brian Webber
Wished I could remember the names of the two men who were working Saturday, February 10th, who helped me with my stupid mistake. Dropped an envelope in blue box without postage!!! Kudos!!!
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January 2024 by Ciara Patty
Are yall open today with the weather
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December 2023 by Connor Mcmillan
Our mail carrier is possibly the worst I've ever seen. Tried to ask her a question and she almost ran me over and completely ignored me.
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December 2023 by Jessica Daniels
Don't even bother scheduling a redelivery because it'll never happen. I had a "signature required" pkg coming 5 days ago. I knew it was coming and made sure to be home and near the door while it was "out for delivery". Then I get an email stating that they missed me. I found a slip in my mailbox that said "no authorized recipient available". Well, if they don't even attempt to knock on my door, obviously I cannot sign for it. I was extremely irritated because I waited for this PKG (small PKG too btw), and paid a higher shipping fee to get it faster. Anyway, I set up redelivery for the following day, and it never arrived. I've been waiting several days now with nothing. So unbelievably aggravating.
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December 2023 by jjsunflower
Called today never answered the phone forever. I finally hung up all I wanted to know was my check dated 11/7 not cleared and where are my forever stamps that I had put a check in orange envelope in the mailbox somebody could at least answer the phone I’m sorry. So I guess I will leave a letter to mail carrier to check for me. 11/15/23
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October 2023 by James Haney
Small line, but didnt wait long. They we're having fun and joking with everyone.
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March 2023 by Rachel Sturgill
They taken forever to get a package delivered. I've had a package for two days sitting and waiting to be scaned and delivered
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December 2022 by Mickey Hostick
Came in to overnight a large package. Staff was very helpful and friendly. Excellent service.
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December 2022 by Joseph Massey
Outstanding staff. Very nice and it is always a pleasure to visit
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May 2022 by Bernice Pressley
I was checking prices on po box's. The lady was very personable & helped me out greatfully.
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April 2022 by Phyllis Edwards
Hard to find. Needs sign out front that is large. But staff is friendly and helpful.
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February 2022 by Joseph Jackson
Very crowded and cramped lobby with a line stretching out the door. Maybe it's time to open a larger office at this location?
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November 2021 by Deirdre V.
After pitching an awful fit because they had to step out of their vehicle to place mail in our box on our building, we placed one at the road to accommodate their preferences. Since then, they have skipped our mailbox many times. Today in particular, they chose to put the flag down but not take our outgoing mail. Then proceeded to leave the incoming package at the office next door. This is unacceptable. I'm making an appearance in person to this office to address these issues and concerns as well, however I've felt the need to leave a review because the carrier in the Porter Elementary area has had many reports before because they're infamous for leaving mail in the wrong boxes and no one seems to care. I'm also sharing this review to our business and my personal Facebook page. If you don't want bad reviews and a bad rap then do a better job. It's also caught on camera so... that post should be interesting.
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June 2021 by Michael “Mohawk Mike”
This branch has given me the worst postal experience i have ever had. The staff here has been extremely rude, unhelpful, uncooperative and just overall bad attitude towards me. I have spoke with the supervisor and she was quite apalled at my stressed reaction to the fact that i havent been unable to access my mail and packages for over a month. Dut to the fact that the property i lease from has locked mail slots that the postal service requires you to purchase a key for $35. Not having money to buy a key = no access to your mail. Thanks alot alcoa usps
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October 2020 by Mikey
This branch has given me the worst postal experience i have ever had. The staff here has been extremely rude, unhelpful, uncooperative and just overall bad attitude towards me. I have spoke with the supervisor and she was quite apalled at my stressed reaction to the fact that i havent been unable to access my mail and packages for over a month. Dut to the fact that the property i lease from has locked mail slots that the postal service requires you to purchase a key for $35. Not having money to buy a key = no access to your mail. Thanks alot alcoa usps