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April 2023 by Baron Callihan
Owner is a great man, patient no matter how much I’ve seen him deal with always maintained a smile and professional attitude
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March 2023 by skeezy sixsix
Second time I’ve dealt with these guys. Greg went above and beyond! My go to agency every time my wife piles up her car
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January 2023 by Julie Vasquez
Great experience with Pro Rent A Car! They brought the rental to the body shop for me and that made the experience so much better.
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December 2022 by Wally Hannah
My son got in an accident today, thank God him and everyone is ok, called Pro Rent a car with claim number and literally within minutes they had a vehicle ready, I’d recommend them highly!
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July 2022 by Charlotte Chance
What a great company to rent a car from! They are so nice and helpful, and made the process so easy. The car was clean and ran like a new car. I will recommend them to my customers and use them for any future needs I may have.
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June 2022 by Lee Foster
I rented a car from Pro Rent-A-Car the employees were so friendly. They gave me a Nissan Altima that was amazing. The car drove really good seats were comfortable car was very very clean. This is the third time that I have rented a car from them and I will keep doing it as long as I need a vehicle. Highly recommend if you need a car to rent it from them. Kudos to the Alcoa Tennessee Pro Rent-A-Car
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May 2022 by Your M.
My buddy had the displeasure of having to use this place. They did not reach out to him to let him know when the car should have been returned then after he contacted his insurance company to get it squared away the "guy in charge of this place" as he was very quick to rudely blurt out said that wasnt how it worked here and nobody leaves this place without finalizing the bill which had already been done. Will never use this location as long as this adult with little man syndrome is as he said multiple times as if it was an accomplishment runs that place
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October 2021 by Tom Williams
Daniel was great...Good customer service..good communication..fair price
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July 2021 by Steve R.
I walked in with no notice after having an accident that required my car being at the body shop for several days. These guys were great to work with, they got me in a good vehicle even on the short notice. I will definitely use them next time I have a rental car need and recommend them highly.
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June 2021 by Jason Murphy
Great customer service experience
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May 2021 by Melissa Ann Flynn
Had to have my SUV fixed at the auto body shop and insurance provided Pro Rent A Car. Have my own business and required another SUV in place of my other. They provided a clean Toyota Highlander. I was highly impressed and satisfied! Thank you for an easy transition while waiting on my ride to get fixed!
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February 2021 by C M.
The rental car that they brought me smelled like smoke. We ended up only driving it when we had to go somewhere. The windshield wipers jumped and scraped every trip across the windshield. It only had a quarter tank of fuel where every other car I have rented was full of fuel when I got it. This is the first car I have ever rented that wasn't like new. You get what you pay for and with this place you get a car that should of been sent the the sale a long time ago. It is not very likely that will get anymore business form me. I can still taste the smoke.
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January 2021 by Junior Tinoco
BAD PLACE TO GET A RENTALI got a rental from pro rental car and after I got rear ended by someone else, the made me return it. Than I have tried to get a different rental one, I called two different times and all they say is “ we don’t have any at the moment we are waiting on the shops to return some of them and we will give you a call right back and see what we got for you” they never return the call and they lied about not having anything available. Also when I returned the other car, they wouldn’t give me a ride anywhere so they made me sit there outside for more than 30 min till someone came to pick me up. This people are very bad at lying what rental car place doesn’t have car to rent somebody and saying they will return the call but never do
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September 2020 by Kenneth Manns
This has instantly become my favorite rental company. Not only is it a local company, they stream line all the paperwork so your on your way super quick! Also the van we rented was actually CLEAN. Thank you pro rental for bringing back simple customer service.
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July 2020 by Barbara Cleveland Edwards
I highly recommend Pro Rent-a-Car for all of your car rental needs. Their rates are lower than the big companies and their customer service is top-notch. I used them recently while having a minor car repair, and I couldn’t be happier with the vehicle they provided and their drop-off and pick-up service. Thank you to the entire team for your excellent service!
