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August 2023 by Shari Sanchez
Mike you are fantastic thanks for all your great service. It's a pleasure doing business with you.
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August 2023 by Fredy Cotera
Very shady people they have working for them I had 2 units and told them I wanted to move out of one told me they would credit the account for one and let me make a payment on the other one then turned around and said I paid a partial on the unit I was moving out of and demanded I paid another payment on my other unit lying employee trying to cover themself DO NOT RECOMMEND THESE PEOPLE!!!! (Also heard a family up here claiming they lost contents in there entire unit)
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July 2023 by Haskell Morrow
Bad place do not ever go there bad experience they did not care if we were even there or not all they cared about was money we had three weeks to go before payment was due and they still put a lock on our storage unit they all they cared about was the money they never worried about if we were there if we were getting our stuff or who we were they never came and checked on us to see who we were I would not recommend this place to no one and I don't like the way they treat their customers my wife had called them and they tried to convince her that we were already in the month of July when we were just in the month of June so no I would never recommend this place to no one
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May 2023 by Anna Graham
Only rented a unit from here for 2, maybe 3 months total & the 1st month wasn't so bad. We actually started to enjoy it..but after the 2nd month, that's when things went down hill VERY FAST! I will absolutely NEVER ever EEVVVEERRR rent or recommend this business to anyone for the rest of my life! They were completely rude to us on multiple occasions, they didn't refund us the full amount when we decided to part ways, AND the owners even initiated a verbal argument which included accusing us of insane scenarios & cussing us out in the middle of the parking lot. Extremely unprofessional and in my opinion immature of any business owner. We ended up having to call the police just to help us get refunded what little bit we could and pack up without anymore arguing or in other words HARRASSING by the owners. I highly do NOT recommend this business if you're looking for a storage unit. Also, we had multiple people warn us about this business being shady, but we decided to judge it for ourselves. Obviously, they lived up to their expectations
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April 2023 by Judy Jones
Entrance is on back side of mall.Turn between McDonald's and UPS store. Follow signs.
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April 2022 by Alicia R.
We stopped by today to rent a storage unit. Laura L. was helpful, friendly, showed us a couple of sizes that we were interested in & set everything up. Thank you!
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April 2022 by Robert Ervin
Fantastic facility.Excellent monthly rates.The staff are so nice.
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April 2022 by Wayne Greene
Stores are picking up and opening up here again I had a very good experience here the people were nice.
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October 2021 by Mark Hoffman
Big place and all A/C storage. Very clean. It the old Profits corporate head quarters. It the best place in town for cool and clean storage.
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June 2021 by Bret
Very happy with this facility and the service provided by the staff.
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May 2021 by Donna Orr Hogan
GREAT STAFF! WILL HELP YOU PICK THE PERFECT UNIT FOR YOUR NEEDS!
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May 2021 by Timothy Hunter
The best storage facility in Alcoa. The place is so clean, very secure, convenient, and has the best deals in town. Go see Brandy! She is absolutely wonderful and is beyond helpful. Highly recommended
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May 2021 by Veronica Ingram
I’ve rented a unit here for 1 day and I'm already incredibly disappointed in my experience.I was not given a key to unlock the company’s padlock on my unit. So when I went to move my stuff in there was no way to get into it. It was a Sunday so there was no one in the office. I called the after hours service multiple times trying to get someone to come down and open my unit. No correspondence. Manager showed up about an hour later as I decided to just cut the lock off.I hired someone to help move, as well as hired a baby sitter so I could do this. This was an entire waste of my time.
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March 2021 by Jamison Lanum
Great to work with! Very friendly and professional!
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February 2021 by Rebecca Lane
This storage place was one of the best storage places I’ve rented from in a while! Friendly staff and the new manager Kim was great and helped me find the perfect storage room for my stuff and my budget! and the whole storage place is really nice and super clean for a storage place, I highly recommend it!
