8AM - 6:30PM
257 N Calderwood St, Alcoa“I like to stop by here when I have Amazon returns since it's much closer than Kohl's or Whole Foods. Everyone working there has always been prompt and nice. They scan your labels and get you on your way. If you have time to make small talk they will do that too.”
“Thank you Eve! I won an auction item from Case Antiques in Knoxville and needed my item picked up and shipped. I sent an email with the lot information and request for insurance, and a price quote was returned the next day. Pick up from the auction house was prompt, and the breakable items were carefully packed. Shipping was actually so prompt that the delivery date was a day I wasn't going to be home. I paid $5.99 online to UPS and had the large box rerouted to my neighborhood UPS store for pickup. Eve, and then UPS, kept me updated with emails every step of the way. Thanks!”
8AM - 6:30PM
118 N Peters Rd, Knoxville“Extremely polite and friendly employees there! I was there Saturday morning and a little frazzled and they were so calm and helpful with me. Will continue to use this location! Great customer service ?!!”
“Daniel was absolutely amazing! He was informative and extremely patient with my complicated mail returns. The process was seemed easy for him to navigate while I was a bit frustrated with the return vendor.”
8AM - 6:30PM
7450 Chapman Hwy, Knoxville“First time to this location I swear I never have had a better experience miss Deanna gave me an awesome experience with great customer service 10/10 service next time your in the area and need something shipped or return come see Deanna at ups”
“It’s so easy to get in and out of the store and even though they are super busy, they always have plenty of workers to get the line moved quickly. I love that they are an Amazon return stop and they make it so easy with scanning the QR code and no packaging required. Definitely a place that I do a lot of business!”