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July 2024 by Nancy Benson
Wish they would ask to help you to your car when u have a big order.
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July 2024 by Kelly P
Told no limit on a coupon, then told limit of 5 by other employee. Since we only got 2, asked if we get 3 more, would sale price ring up & told it should, but if it didn't they would override & give us sale price on 3 more. Different employee then overrode that & said too bad; can only use that coupon once & wouldn't honor previous employees offer to make things right. Terrible customer service is why we stopped shopping at Kroger stores & are no longer Boost members. Hideous behavior to customers.
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July 2024 by Mathew Lenz
Always super clean. Have what I need. I love them
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May 2024 by joyce lobetti
I find it disturbing when a cashier licks their finger and then wants to count your money back to you. Ron at customer service.
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May 2024 by Tiana Santana
Extremely clean and well stocked store. Recommended if in the area and need groceries.
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April 2024 by Donna Robert
Still low on lot of food
I shopped at the market place one. Did not have rye bread so I went to the one on halls road. They had a lot of rye bread. I think people forgot a lot of people buy on orders. Then pick up. People are nice at both places.
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February 2024 by Johnny Brown
Very good store
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February 2024 by lucy mascarello
Good buyd
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February 2024 by ANDREA SHIPWASH
The staff at Krogers are wonderful! They cut up with you and will help you out. I absolutely love shopping at either Krogers. Hall Rd and Foothills Mall Dr.
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February 2024 by Traveling Construction Superintendent
Everything we needed in one place, inflation is still high though.
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February 2024 by Dick White
Expensive, pretty costs $$
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January 2024 by B L
Prices are high as all grocery stores. But I didn't expect or want an employee who I asked for help to let me know she's gender neutral. After I corrected myself when I saw her from afar and said sir. She has to tell me she's gender neutral and it's a compliment to call her sir.What!!, even here in small town Alcoa there's this confusion. I'll pray for her. Not a good experience at all, sad though.
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January 2024 by Jay Goodman
I don’t understand why Kroger has sale flyers because when you order via delivery my phone rings until it completed. Several common items such as Big K cola 2 liters, meat on sale, and dog food are out of stock. I am going to change orders to another grocery store because it’s to much time & trouble to get groceries.
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November 2023 by Robert Bobrowski
Used self checkout
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November 2023 by Bonnie Callais
Slowest deli meat cutting dept EVER!!!
