Kroger is a grocery store that provides a wide range of food and household products from popular brands. Customers appreciate the variety of fresh produce, meats, seafood, dairy, home goods, and pharmacy needs available. Many shoppers enjoy the friendly staff, who are known for being helpful and engaging, particularly highlighting a staff member who consistently offers excellent customer service. However, some reviews express concerns about the store's environment, mentioning issues like solicitation in the parking lot and unpleasant odors from fellow customers. Additionally, there are reports of frustrating experiences with self-checkout, where customers struggled to find assistance when needed. While some shoppers prefer the convenience of online ordering and pickup, they also note challenges, such as needing to specify the exact quantity of items like bananas. Despite mixed experiences, Kroger remains a popular choice for those seeking savings and variety in their shopping. Overall, the store's well-stocked inventory and dedicated staff contribute positively to the shopping experience, though there are areas for improvement, especially regarding customer service in busy situations.
