7:30AM - 5:30PM
2306 Alcoa Hwy, Alcoa“10/10. Shawn was awesome, very informative, and helped me more than most others wouldve. would recommend this Budget/Avis to anyoneone hands down!! Only issue we had was Google Maps took alus around the back of the building where there wasnt any access. If following Google Maps, dont go up hill, take turn left to go down the front strip of the business.”
“Quick and easy. One of the tires was low so we pulled into the airport rental place. We had a nail in the tire. They gave us a different car right away. The car was clean and reliable.”
7AM - 12AM
2055 Alcoa Hwy, Alcoa“The car was clean and nice. It was a little hard to find the counter since they were working out of Hertz. But once I got settled in everything was great. The rental car is in Knoxville airport which makes it very convenient”
Open 24 hours
Tyson Boulevard, Alcoa“The service was best! staff is extremely friendly and accommodating. She made renting a car extremely easy and quick. I needed a car last minute to surprise my family and she made it happen. Driver is so sweet and helpful.”
8AM - 12AM
2055 Alcoa Hwy, Alcoa“The vehicle was new, but has a strong urine scent and the staff switched out the vehicle right away with an apology and smile, the other vehicle was also brand new but the previous renters did not clean out their empty bottles when they returned them from under the seats. The staff was very friendly and professional, there was a few other issues, that the staff apologized for the inconvenience and offered a discount, overall Very friendly, very professional staff and will use alamo again!”
“Everything was great! I will definitely be using them again! These guys are the epitome of customer service. I have nothing but good things to say about this company. Thank you! First Class Rent a Car.”
“We needed to rent a car fast after my wife was rear ended. I phoned Pro Rental Car and Andrew had a car waiting for us! Will always use them! Excellent service and nice new cars.”
“Enterprise has always been my "Go to" for car rental.. They are not always the lowest cost, but when they are, it is a double bonus! I have been using Enterprise for both business and pleasure and they always provide the best service and availability. This is especially true when things go "sideways" while traveling.”
6AM - 12AM
2055 Alcoa Hwy, Alcoa“I can't speak for others experiences but from cradle to grave for myself, I had an absolutely wonderful experience and would gladly choose Payless to rent another vehicle from. I requested a compact and with none available from the airport, I was upgraded free of charge to an economy, being provided a nice and fuel efficient Malibu (nice for excursions without worrying about fuel costs as much as other vehicles would).
I never had any issues with the Malibu while having it for a 5 day span, and drove 224 miles during that time. Was able to drop it off in a clearly marked queue as well as the keys in the appropriate drop box, and the company sent me my final receipt an hour after they opened for the day.
Both associates I spoke to during this time seemed to go out of their way to provide me with an excellent customer service experience and in 2024, I would say that seems to be an outlier, but a welcome one in this case.”
6AM - 12AM
2055 Alcoa Hwy, Alcoa“Recently I rented a mid size car and returned it at Budget location 2055 Alcoa, TN 37701. Rep SUMMER been very nice and made the return very smooth for me. She is very friendly and professional. I wish her Good luck and hope Budget have more employees like her at return stations to help customer in such a friendly and professional way! Thanks Devesh Dubey”
6AM - 12AM
2055 Alcoa Hwy, Alcoa“I am a big traveler and rented many cars. My experience in Avis over here at TYS airport was outstandingly amazing. I noticed that other counters from other companies had long lines but over here it was a speedy checkout they had four people working there very quickly giving people their cars.
I also got a free upgrade which was super nice of them and added a great deal of enjoyment to my vacation.
Special shout out to two employees Summer and Pam who were super helpful quick and professional.
I would definitely come back here.”
“We rented multiple times at the Alcoa location of Enterprise. Customer service is great, they always had just the right car and while they couldn't pick us up they even deposited us back at the airport when we left out of town.”