Victra, a Verizon Authorized Retailer in Watertown, SD, is dedicated to providing a positive customer experience. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff, with several reviews highlighting exceptional service. One customer praised Nathan for his helpfulness and patience during a phone upgrade, while another commended Ron for his product knowledge and assistance. Thoston was noted for going above and beyond by staying late to help set up phones. The store’s manager, Jordan Peterson, received high praise for his quick and courteous problem resolution, fixing issues immediately when other places could not help. Overall, customers feel confident in the store’s ability to connect technology to life in a trustworthy, fun, and profitable way, making Victra a preferred choice for Verizon services in the area.
Very nice and neat store! Not too long of a wait time and staff are very friendly! Talked to Nathan about upgrading my phone and what my options were and he was very helpful and answered all of my questions. 10/10 store will be coming back in the future!
November 2023
Excellent customer service! Very patient and polite. Ron should train all the employees for Verizon stores!!
August 2023
Ron was so helpful, knowledgeable about the products and services! Highly recommend this store and definitely had an awesome experience with Ron!
