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7:30AM - 5:30PM
1320 9th Ave SW, Watertown
Auto Parts
“Appreciated Brandon’s help and insight. Shared with him how much I appreciated his salesmanship. No pressure.
I purchase oil and filter for my Yamaha 4-wheeler from your service department. Have always appreciated their help.
The overall friendliness of your staff, from the first time I stopped in, is the main reason I continue to come back. With that, it was why I started looking for my latest purchase.”
“With the help of another shop in town Bernie’s shop was quick to assist in an issue I was having. The owner and his staff were very friendly, knowledgeable and communicate well with their customers. I could see that it’d be very easy to work with them on bigger projects.”
“Carney Bearing took the extra time to find me the exact bearing options I needed for my application. They had them in stock. Friendly, knowledgeable staff and quick service!”
“Greg does a fantastic job. There's really nothing he can't do. Had a small dent in my mustang. He took it out in a short amount of time and his rates are very reasonable. I suggest this local business over any other in the region. Industry professional!”
“This OReillys is the best! . We got stuck with transmission issues 6 hours away from home and they were kind enough to let us use their parking lot. They were so kind and helpful through the whole process. Dwight was very very helpful and we appreciate everything he helped us with.”
“I’ve had two vehicles serviced here. The first time, the front desk staff was very welcoming, and the technician I worked with was excellent—helpful and communicative throughout the process. A year later, however, my experience was different. The front desk interaction was less friendly, and my service visit was somewhat disorganized. Part of the issue seemed to be waiting on Ford service for my truck, which was compounded by a lack of communication. I was disappointed that I didn’t receive my truck at the promised time and had to use a loaner. Additionally, I had to call for updates instead of being proactively informed. I understand that the recent hailstorm and an adjuster being in town added extra pressure, but ultimately, the customer experience should remain a priority.”
“Had my car in for repairs and couldn’t be happier, staff is super friendly and helpful, took care of everything in a timely manner, got more repairs approved through insurance to ensure customer satisfaction and paint match was spot on! Doesn’t matter if big or small repair they will get you taken care of!”
7:30AM - 9PM
618 8th St SE, Watertown
Auto Parts
“It’s also a “UPS Access Point” and you can pick up your packages if you request it, I think, while ordering, like Amazon Locker service. Drop off - requires a label and packaging, great for returns to Amazon for me.”
8AM - 5:30PM
615 7th St SE, Watertown
Auto Parts
“Ron was amazing! Great customer service would highly recommend! Just one minor negative thing to say. Ron kept talking about turtle skins which was a little off subject other than that go check them out !”
“I like.
Autozone.
Prices parts, services and knowledge. They have to help me put my vehicle back on the road. They're good people there in watertown”
Open 24 hours
1308 13th Ave SE, Watertown
Auto Parts
“Excellent customer Service! Mike and his guys had to haul one of our semi's and trailers in the middle of night, on the weekend. They were kind, extremely knowledgeable and communicated better than any tow company I've ever had to interact with. Thanks so much!!!”
“Great service. Needed an alternator and they had one for me on hand. Went out to the parking lot and my truck died. I was able to put the new alternator on in the parking lot. But it didn’t do much good with a dead battery. Thankfully one of the employees was able to give me a jump. Then off I went like it never happened. Very satisfied and will definitely keep going there!!!”
“Every time I'm working in Watertown and I need something, this place has it. Hose fittings, pneumatic tubing, electrical etc. the guys are knowledgeable and nice and wanting to help. I will continue to use them anytime!”
“First time at Watertown location for auto care, and I'm happy to give a rave review. Was promptly greeted by the associate at the service counter (I think his name is Mike), and a guy who I think was the tech. That alone is a big deal, having been at another SD location where that isn't the norm. Went in for oil change and my lifetime tire rotation & balance. Was in & out in about an hour, and that was with a fairly steady stream of people coming through the door. I don't know if they're appointment based or FCFS, but I was a walk-in. Mike was patient while I was trying to make up my mind which oil change I wanted to purchase (I usually ask my dad that stuff before I go, but he was unavailable). He wasn't pushy or overtly up-selling, but did offer me the add-on products and a description. While waiting (in comfy clubs chairs, not a small wire bench), I discovered the cap on my soda bottle was not tightened all the way and had leaked all over the inside of my purse, including several papers I was carrying. Mike got me a bunch of paper towels and also informed me (in a friendly & helpful way, NOT in an annoyed-you're making a mess-get outta here way) that the bathrooms had dryers if I needed to dry my papers. After I was done with that, I asked him for a couple more paper towels so that I could clean the chair also. Without hesitation, he grabbed the roll and a cleanser spray. I told him it was my mess, I'd clean it up, but he reassured me that it was no inconvenience whatsoever. Even with customers coming through constantly, there was no sense of chaos. They handled each one efficiently, but without rushing anyone through. You can think that the customer service is basic, until you understand that hasn't always been my experience elsewhere. Thank you for making my day better!”
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“Something from a Simi hit me a few weeks ago and Abra got me in through my insurance super quick! The second I got my car into the shop they gave me a loaner, which unfortunately someone hit me in and they were so understanding and great through the whole process, it doesn’t sound like much but Watertown Ford has been awful customer service before with me being a woman and 21 years old. I had two minor problems the same day of pickup and they fixed them immediately, I couldn’t have worked with greater people to fix my up. Choose Abra, I’ve never been more happy with vehicle repairs!”