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September 2024 by Andy Turner
While I have never written a review before, I am compelled to do so today regarding Fuel Mart #645, Spencer South Dakota. Stopped and fueled up with diesel fuel, purchased some items inside the store and asked to gain access to the water faucet just beside the diesel pump because I was slightly overheating. After asking the fourth employee to unlock, I was told No that too much water had been stolen from the location washing trucks and filling up water tanks in motor homes.( I completely understand the monitoring and agree this is rude behavior) I explained that I needed this water for my radiator to continue my journey and that I had spent enough money there in the transaction to be afforded five to ten gallons of water. An employee called the manager who concluded the answer was still No. I finally took an empty jug into the restroom and acquired approximately 3 gallons of water from a sink basin, one at a time. Customer Service is severely lacking at this specific location. While carrying a gallon of water from the restroom, I was asked to move from the fuel island although not a single vehicle was waiting to get fuel. I was handed a business card for a local towing company. Traveling in a 40' Motor Coach with a vehicle in tow, I was absolutely offended. I didn't need a tow, I needed ten gallons of water which is not too much to ask since I had just fueled up. As a business owner myself, I would be mortified if my staff handled customer service in such a manner. I can only hope the franchise manager or owner reads this review and corrects the poor behavior at this location so it doesn't happen to some other traveler. In the meantime to anyone reading this review, unless you are almost out of fuel completely, Keep Driving to the next truck stop or fueling station.
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September 2024 by Meghan Donahue
Gas pumps are spacious and easy to navigate with a trailer. Nice little dog park, small compared to a community dog park but large for a gas station.
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September 2024 by ian W
Stopped today and the pumps were broken had to go inside to pay and hope the change gets credited back. Decent wait for a pump since it looked like people just left their cars at the pump to go in and stuff their faces at the subway. The bathrooms were also closed but that might have been temporary.
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July 2024 by Tofifi Simon
This was a great stop on I-90, they have a fully stocked convenience store plus a subway. There are multiple accessible restrooms and everything is very clean. They even have a dog park for pet waste. And gas was reasonably priced. 10/10 would recommend
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July 2024 by Myra Pomeroy
Great easy pull through for long RV with tow dolly
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June 2024 by J MB
Clean bathrooms and a nicely enclosed grass dog run area.
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May 2024 by Michael Benysek
Great little place to stop in. Convenience store has everything you'll need. Quiet place for a trucker to stop for the night.
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May 2024 by Kimberly Drennon
The coffee here tastes the way cigarettes smell
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April 2024 by dallas hotz
Clean, big, roomy, very fresh coffee
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February 2024 by Kenneth fenton
This place seriously gets worse everytime I go there, lazy employees at both subway and checkout, stand at counter for 10 min sometimes waiting to be helped. I recommend only stopping after 11pm, the nightshift guy mike is great, he should be running the place. Because current management is terrible!
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February 2024 by bill senkle
Diesel is overpriced there's cheaper options both east and west of here maybe why they can't stay in business
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February 2024 by Lonestar Guy
The store looked clean.Fuel pumps were messing up, and credit card machines were messing up as well. Took way too long to get fuel and purchase DEF.
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January 2024 by ben smith
Stopped here to pee, didn't get anything but wow really really clean and nice ?
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January 2024 by Ross Wise
World slowest gas pumps, otherwise clean, subway was good.
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November 2023 by Manjot Singh
Very nice place
