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February 2024 by Deenna Larson
Mgr from Watertown helped us and he was great! He was helping at this SF store yoday
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December 2023 by Lori Heinsohn-Jones
Anthony showed and explained the differences in the Apple phone vs Samsung phones. He did an amazing job with explaining it to me. He was patient with me and sent me out knowing what I needed to do and how to make changes. He told me to write any questions that I have and to come back in and he would take time to answer them. He did an outstanding job today.
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December 2023 by Joseph Godshall
Had an extremely enjoyable and helpful experience at the store today. The employee I worked with (Becca I believe) was a joy to work with. Always smiling and very helpful. I would definitely go back to this store to address my Verizon needs!
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December 2023 by Patrick Perdaems
David was knowledgeable and great to work with!
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November 2023 by London Landry
Anthony, was amazing. He took his time to understand my issues, explained the best options and treated me like I was a friend. Thank you Anthony.
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October 2023 by Garret Gilmour
Friendly atmosphere, took care of everything I needed.
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October 2023 by Roger Hogstad
Becka gave us great customer service & was very helpful!
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October 2023 by Ag Burman
John is great! Even remembered my name and I hadn’t been in for 6+ months! He takes excellent care of my wife Jen and I.
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October 2023 by Jennifer Humphrey
I gave 2 stars because the staff was nice enough, but I feel scammed and tricked. I went in just to add my boyfriend to my plan and get info about porting in his number. I was given the whole sales pitch, unprompted, but was told it boiled down to both of us getting new phones and adding his service for only $11 extra per month.They don't tell you about the $40 fee they charge to open the box and turn on the new phone. This is in addition to the $35 activation fee Verizon will charge. They make no mention of it even when you're paying because they lump it in with the taxes and hope you wont notice. If you're looking for a new phone, either order it online or go to a real Verizon store. An absolute scam.
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October 2023 by Ranae Eichstadt
John was very knowledgeable and friendly, made a great experience
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October 2023 by thomas De Jong
All of them were awesome. Great experience. Will go to this store for all my phone needs. Very knowledgeable
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September 2023 by Stephanie Bunkers
I had previously gone to a different Verizon and was treated very rudely. John was awesome and helped me get everything done that I needed to get done. I highly recommend this store!
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July 2023 by Kevin Deaton
John and Frederick were super helpful. They stayed after for a few minutes to help me set up my new phone. I would recommend asking for john if you need and kind of technical help and need a laugh he is super knowledgeable! Had a few hiccups with the upgrade process and they both did an amazing job at getting it handled.
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July 2023 by Amy Tycz
Jon E was OUTSTANDING…… spent a lot of time getting my family into 6 new phones keeping in mind the best deal for the long term. Thank You
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July 2023 by Andrew Stubson
Great service, quick and professional. Would recommend in the future.
