Went in to get help logging into the app because my phone number wasn't updated. Two different times. They finally gave me a number to call and I was on hold and they hung up on me without updating my number. And I can't access the account.
August 2022
Cancelled my card 5 hrs out of town on a Friday night. 2.5 hrs on the phone to have them say sorry we can't help you till the Banks open on Monday HOW AM I SUPPOSED TO GET ANYWHERE WITH 0$ 5 HRS FROM HOME allow me to get money. TIME FOR A NEW BANK THAT ALLOWS ME TO USE MY MONEY WITHOUT LEAVING ME STRANDED
April 2021
My sister in law asked me to drop off a deposit to her account she had with them. Filled out the deposit slip completely and all I had to do was drop it off. They wouldnt take it because the account didnt belong to me. I Was Depositing Money, NOT taking any out and they wouldnt take it. So glad I don't do business with... read full comment