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August 2021 by Derek Vinti
I don't know where to start with how happy we are that we chose U-Pack. From our first contact with Aaron D, who helped us with the reservation and billing questions, to the center in Eugene, OR to our final destination in Sioux Falls, everyone we came in contact with was helpful, informative and friendly. Every driver we met was professional and talented at their craft. I am still amazed that the total cost was half of renting a large truck and they did the driving. Could not recommend them more!!!
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September 2020 by Catherine Ratliff
What a great way to move. Moving is hell but IPack makes it better. And cheaper! And they work with you, giving you 3 whole days on both ends of your trip. If you haven’t closed on the house you’re moving to, UPack let’s you store your household goods in the container till you’re ready for it to be delivered. Their drivers navigate the most difficult circumstances and have a great attitude (we dealt with 4).
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October 2019 by Cassie S.
Overall it is a cheap way to move. The customer service was ok. When asked questions I felt as if I was annoying them. We rented 5 ft of a trailer and the only way to load it was a ramp that was impossible to use anything with wheels on. So we loaded from The U-Haul and carried, lifted everything in the truck. We packed on a Monday but it didn't leave the facility until late Tuesday or Wednesday. And didn't arrive at my destination until late Friday evening. It ended up taking a week total to get my things as you are not able to pick up things on the weekend. They don't tell you that when you book, you are just supposed to know by reading the fine print. Make sure you pack things so they don't rub on each other. Use moving blankets because some of my things were damaged.
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August 2019 by Charles Kent
The person that did my request was so helpful and answered all of my questions.
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June 2019 by Alecia Andersen
U-Pack was pretty good with our move. They were definitely the most cost effective, which is what we were looking for. Customer service was good, friendly, and local. However, whether this was u-pack or user error, there were a number of items that ended up breaking in transit, like our desk, a bookcase, among other things, in addition to a number of items that got scuffed up.
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November 2018 by Sami Pitts
U-Pack representatives were easy to get a hold of when needed, pricing was fair and the majority of my belongings got to it's intended destination in one piece. I would use them again.
