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January 2024 by Bill Christy Marketon
Excellent service and detail. The designer gave great inside about the nugget creation and did a wonderful job creating a unique piece! Thank you
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November 2023 by Jordan Erickson
Best it gets in ALL regards. Period. Saved me multiple headaches!My fiancés ring was too large, and everywhere in town told me "that's too far of a downsize, nobody will be able to do that." Just when hope was running out, I called Diamond Room and heard the best thing ever- "Of course, won't be a problem! Run it by and we'll have it done!". Got it back swiftly, and it was cleaned and very very fair for pricing!Doubling down- I got gifted a Seiko watch gifted to me from Japan and mine was missing the strap. Oddly enough, they are also the only place in town carrying Seiko watches (fantastic watches btw). Once again, everywhere in town either had a 1-2 week wait with a limited selection, or didn't carry them. Yet again Diamond Room saves the day. They had a catalogue of HUNDREDS of options, and immediately ordered my hand selected band, and they had it 1 day shipped by the supplier.I promise anybody reading this, there is no competition to how well you are treated and the variety of skill this company exhibits. Priced fairly, and very down to earth. No sass, no snobbery, just pure smiles for miles. Also, pet friendly! I pet a dog inside while waiting for my watch band to be ordered, great time, every time!
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October 2023 by Andrew Sims
I’ve been a customer of The Diamond Room for several years now and it’s honestly hard to quantify the level of customer service they provide. It’s unusual to walk in and not be greeted by name!If you’re looking for simple everyday jewelry, if you’re looking for once in a lifetime diamond purchases, or if you’re just after a quality watch, they have all those options and more!Whether you’re browsing or buying, get to know this fantastic family business!
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October 2023 by Nate and Sabrina DeJong
My wife and I had a great experience working with the team at the Diamond Room. Justin really took his time, showed us our options, and helped us find the piece that was best for us!
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October 2023 by Mikayla Grover
We have been to several jewelers and the Diamond Room has how's down been the best experience for us! My boyfriend and I worked with Chris on 2 occasions while choosing an engagement ring. He is so upfront and makes you feel comfortable choosing something that fits your wants and needs. highly recommend
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October 2023 by Darnell
If you’re considering buying a ring here please don’t! The reviews are probably all computer generated. The jeweler will persuade you to purchase the diamond that she “thinks” your significant other would like & ensures you that you can bring it back for a full refund . LIE. They will not refund your money only allow you to do an in-store exchange.
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October 2023 by Sheila Borchardt Myers
We had a ring we needed to be looked at. A friend knows the owner and told us to ask for him by name. He was there and he was nice enough to help us.
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April 2023 by Gregory Reiter
The staff check, cleaned and polished my wedding/engagement ring. It looks brand new and is 39 years old.
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January 2023 by Adam VandeKamp
It's a good thing I don't have to go here often but if I did, well I'd be broke.
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December 2022 by Milana A.E.
We are so happy to have found The Diamond Room By Spektor; they are now our go-to local jeweler that we trust and highly recommend! We went to them for custom designing my engagement ring, picking out our wedding bands (they also helped resize and solder these until they were perfect), and also for watch battery replacement. The team is very knowledgable, fast and helped guide us in getting jewelry that we love!
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October 2022 by Joseph Clift
Store is well lit and staff at very friendly. I had a thin gold necklace break and brought it here to be fixed. There goldsmith did an excellent job I am very pleased.
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August 2022 by Leah L.
Super relaxed, very welcoming - Not commissioned so we felt their advice was genuine and I got exactly what I wanted. Just nice to finally go to a place that still has home town roots and wants to please a customer not their agenda.
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July 2022 by Susie Goeden
Lost a diamond from my wedding ring (bought elsewhere) and was inquiring about replacing the stone. Both gentlemen that I met were very helpful and knowledgeable and directed me in the most reasonable and costly decision even if it wasnt necessarily spending my money in their store. Which stocked a lot of unique and beautiful jewelry. Put this store before you shop at the more familiar franchised stores.
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July 2022 by Lisa Tunge
These guys are awesome. Helped me many times to put together the ring I wanted. I highly recommend this place. They are in no way pushy and they have a wealth of knowledge. Love my diamond!!!! .
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June 2022 by Kelly R.
The only place in town that would help us. My ring was damaged from years of abuse and needed to be almost completely rebuilt. No other jewelry store dared to fix it. These guys did !! And they did awesome best mine and my wife's rings have looked in years.
