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November 2023 by Sandy Sleeper Gray
Carlos and team were great! We have a safe, beautiful new ride for our family!
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November 2023 by Brooke Leader charge
Update: Took the car in for routine maintenance & were told our vehicle needed a new transmission. T&L wanted to look at the car. They reported “nothing is wrong with the car”. We took it for a third opinion. They recommended flushing the transmission due to the fluid being an off color. Transmission was flushed & it proceeded to “grab”. I picked up the car & noted a significant grab when turning right, another $400 in labor to find out why. T&L wanted the vehicle back again. Again they found “nothing wrong with it after six guys drove it.” We have asked for our $$ back or to fix what two other non-related opinions say is wrong. It’s within the 3 month 3,000 mile “warranty”. But they refuse to put anything in writing that nothing is wrong with the transmission. I have asked no less than 10x for the “reports” of their mechanics. No one will respond via email or text. Only by phone call. I would not recommend this business to anyone.Josh has been nothing but great. Worked with us to make sure everything worked, he went way above & beyond. He was honest, prompt & we left with a safe car for our teen driver.
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November 2023 by Scott Wylie
Carlos and Brian were Awesome! Carlos never once pressured or pushed us into an anything we weren’t 100% on. When all was said and done I left T&L Auto feeling like family! When I’m ready for another vehicle I will certainly be back!! Thanks Carlos
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November 2023 by Ashlyn Bailey
Just bought my new vehicle today with T&L. Carlos was an amazing salesman and gave me the best deal possible. I had good options within my price to choose from. Friendly environment and amazing staffing!
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September 2023 by Dustin Jopling
This is a great little dealership. they've always got an excellent selection of vehicles. I was dead set on buying a truck and I checked out a handful of other places. Salesman named Wade had come out to assist us. He was very knowledgeable about what he had in stock and I feel like you gave us his honest opinion on what he liked and didn't like about all the trucks. And when it came time to buy, he was willing to negotiate a little bit. He made the process easy and I couldn't recommend him enough
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September 2023 by Hailey Vahlsing
T and L does really great with there people. They are quick and fast and efficient. They have great salesmen and they really do great work here.
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September 2023 by Stephanie Severson
My sales rep, Josh was wonderful to work with. He gave everything he best that I asked for. He was honest about the vehicle I purchased. I was in question about what a I really wanted and he helped me with that decision, spoke reasonably and gave a comfort level. He is positive!Thank you to T&L and Josh!I will keep referring!
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September 2023 by Eric Van Meter
Bought a used vehicle from T & L. Two weeks after purchase, I discovered major mechanical issues with the car. Management offered vague promises--"We'll help you out some. A couple of weeks maybe"--but no tangible help. On top of that, this dealership tried to buy a 5-star review with the promise of a $50 gift certificate. That should have been my clue to walk away. I'll never do business here again.
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September 2023 by greg gise
We would like to give a top 10 rating for Carlos Rodriguez. He was extremely helpful and went out ofbhis way to give us great service. He is a great salesman and a very likeable person. He is a great asset to your business.
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September 2023 by Angelo Firkus
Josh is a great salesman and would highly recommend going to him with any vehicle your looking to buy here !
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July 2023 by Ivan Crow Eagle
I recently Purchased a vehicle from here paying $16,000 cash. I am an active US Army Active National Guard soldier and needed a reliable car. I live 4 hours away from the dealership headquarters and didn't have the opportunity to test drive the vehicle. I paid for the vehicle and into the 4 hour drive home I heard a humming noise from the passenger tire. From past experiences from i knew it was a wheel bearing. So i contacted my sales associate and he indicated his boss said it was the tires. I said no sir its not the tires. Then after another phone call the supervisor had indicated there was a humming noise coming from the wheel bearing but it was never indicated before I made the 4 hour trek to sioux falls. Then he told me to take the vehicle to the nearest car shop and the dealership would pay for the cost of a new wheel bearing. So after waiting for 7 days due to the auto shops busy work schedule I took it in and sure enough it was the wheeling bearing. Not only was the wheel bearing terribly malfunctioning the breaks were bad as well as well as a brake light out. I have been calling the dealership to talk to the manger left countless messages and still haven't received a return phone call. I know I should of test driven the vehicle that is solely my fault and I understand that. Being 4 hours away i didn't get to take the opportunity to test drive it then drive the 4 hours back. I trusted these individuals but nothing has come to my concerns. Being a military soldier and a hard working individual and take pride in what I do for my country and my community I just want this dealership to make things right. I just want them to pay for the wheel bearing then I will take care of everything else. Putting more money into the vehicle on top of the 16K I already paid out of pocket for. I am so frustrated about how this customer service the dealership has shown me. I am still waiting for answers.
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July 2023 by William Venis
Worked with Josh, had a really good experience. He was open and honest about the vehicles I looked at, and wasn't pushy about anything I didn't need. Overall a really good dealer experience.
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July 2023 by Stephanie McEliece
From the time I called to the time I left, they were really friendly. Wade worked with us to ensure we had a great vehicle to take home. They wanted to make sure we were happy with our selection. The bank were are working with made it a little frustrating, but Wade did everything he could to help us with getting the truck we wanted. Thank you Wade and the rest of the team.
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July 2023 by Kathy Fictorie
T & L auto sales took good care of us when we were looking to buy a pick-up! They made sure to address each question we had and took care to address the small issues we had with the pick-up we ended up purchasing. They have a lot full of used vehicles if you are looking. Gus was a great guy to work with.
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July 2023 by RozeWylde Weatherton
We had a great experience with Gus at T & L Auto. He made the process as easy as possible, was extremely thorough with all the paperwork and got our pmts exactly where we needed them. Highly recommend Gus to help you with your car buying needs! The most honest, friendly salesperson I've had the pleasure to work with!
