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January 2024 by Heather W.
Was frustrated because I have brought in very gently used KanCan and Men's Silver brand jeans and they said they would not offer due to wear and brand. Turned around and sold online with no problem
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October 2023 by Jane V.
Very young staff with questionable taste. Took my cheapest, Target variety clothes yet turned away high end items recently bought and barely worn. If you are looking to sell back and buy cheap stuff this is the place for you.
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October 2023 by Ave Clemens
I wish I could leave -10 srars. The employees here are so beyond rude. Terrible people. We will NEVER come back here again
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October 2023 by Isolation Only
If I were able to give 0 stars, I would. The employees at the store made us wait for damn near an hour just to tell us that they weren't able to accept what we were trying to sell due to a small stain that could easily be removed with a simple wash. They were rude and unprofessional, making snarky remarks and refusing to properly inspect our items. This was a complete waste of time.
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October 2023 by Alison Labaire
The clothes are decent at a good cost. Came in trying to dress my new postpartum body and none of the clothes I bought fit quite right. I had to return a decent amount of clothes. I apologized and tried to make small talk while the associate that rang me up made several snarky comments about how large my return was. Then, as I walked around shopping I saw her show my receipt to another associate and snicker. I felt like I was getting picked on by the mean girls in high school.
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September 2023 by Ali K.
The clothes are decent at a good cost. Came in trying to dress my new postpartum body and none of the clothes I bought fit quite right. I had to return a decent amount of clothes. I apologized and tried to make small talk while the associate that rang me up made several snarky comments about how large my return was. Then, as I walked around shopping I saw her show my receipt to another associate and snicker. I felt like I was getting picked on by the mean girls in high school.
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September 2023 by Nikelle R
Brought around 250 items in, high quality Anthropologie brands, j crew, new with tags items, Nike, under armour. They took 4 items total and paid me $12. Shocked that I went through the work of driving a ways to get here and feeling like it was a complete waste of time and energy. Extremely disappointed and won’t be back anytime soon.
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September 2023 by Keith Roghair
Took 250 extremely nice quality name brand items to them and they purchased 4 items. FOUR. Nike, Eddie Bauer, Carhartt, etc all passed over.
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August 2023 by Amber Farrell
One of our favorite second-hand stores in Sioux Falls, always have a lot of great options and deals.
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July 2023 by Catherine Riffle
super store, great products,family/individual respect to visitors.my favorite place when getting something special for my self, especially as i m an elder person. great taste in items.
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July 2023 by Rebecca H.
I come here whenever I visit my family in SD! The selection and sales are incredible, there's some really cool stuff dirt cheap.
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July 2023 by Megan P.
This store just bums me out. It used to be my absolute favorite place to shop and score some cute clothes for prices that wouldn't break my single mama budget. I don't know what happened the last couple years. Today was probably my last time I'll ever go there. Its hard to describe the way it feels when you walk in, so awkward and like I'm inconveniencing them. Every sales associate behind the counter looked me up and down, but didnt say anything to me or even smile, sheesh. I brought 8 items to the dressing room to try on, was informed I could only bring six in w me and to leave them on the outside hook. This is an inconvenience, but whateva it's cool. Tried on my items and went to retrieve the others and there was someone else's stuff on the hook...? So, I just didn't get the opportunity to purchase them I guess. The dressing room attendant was curt, pointing out to me I left clothes and I explained to her they weren't mine. That apparently warranted an eye roll. I had only kept one shirt and was actually excited about purchasing it! However, after that experience and shopping around for a bit after trying on, they made me feel just so yuck! Like so totally unwanted there I just put the shirt back on the rack and left. It's just so very odd. I wouldn't say this except for it's been the last three or four times I've been there. For a lady who doesn't get the opportunity to shop for herself much, I won't continue to go to a place that is so rude and snarky. I really just feel bad for them...no business can be sustainable treating people that way. I mean, y'all sell used clothes...not sure how you got so far up your high horse in the first place! Lol jk. For serious tho, women should support each other, especially in those types of situations. Kindness costs nothing.
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June 2023 by Hope Matthews
Customer service was great. I found a nice outfit for an interview. But there is no restroom there. I had to run down the plaza to the salon.
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April 2023 by Karrie VandeVoort
The customer service is not good here and the buying policy is highly unfair!! I have enjoyed shopping here in the past, but will no longer give them my business!! My daughter took new college sweatshirts in with price tags on them and was paid $3 each for them. We went back in to question how they figured value. They said they tell you the price they’ll give and if you accept it then it’s final. They did not explain that!! I dislike they don’t give a print out with the value of an item, that way if you don’t feel it’s a fair price you can choose to take that item back. They said sweatshirts sell for $12.00…..that’s still giving them a 75% mark up!!! What a joke!!! I have had snippy clerks in the past and this time was no exception!! I will not be returning to this store!!
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April 2023 by the suite life of kirynn
Gave some clothes to sell and had absolutely beautiful clothing in there and the 10 items they took weren’t even worn at all, still had price tags on them. She asked me if $28 for 10 items was okay and I was shocked and taken aback and only could say okay in the moment. I went in my car not a second later and thought about it and went back and nicely asked to give them the money back and to take my clothes back and the dark red hair lady was extremely rude and told me it was my fault for saying yes to the price and no I had no questions, which she never asked if I had any questions. She was rude before I even got my clothes and was just shopping, had a snobby attitude. I will not be shopping here anymore.