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January 2024 by Britt S.
This store is not even worthy of one star. The owner was extremely rude to my 11 year old daughter. Would not recommend this business to anyone.
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January 2024 by Stephanie T.
The owner is rude and has NO customer service skills. We did nothing wrong, just wanted to try a shoe on. She called us names and tried to kick us out of her store.
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July 2023 by Erica Stone
Karla at Shoe Diva texted me when the shoes I was interested were back in stock in my size. Great service.
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May 2023 by Jasmine Bendickson
I walked in panicking because no other stores I looked at had wide shoes. When I asked if she had anything in wide's, she told me "it depends" and went on to explain why her shoes are a bit different and where they came from. She was so helpful through the entire process. And I was able to leave with a cute sandal for my engagement pictures!
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December 2022 by Rachel N
Owner is very rude and unhelpful. She laughed in our face when we asked a simple question about shoe availability. She told us we would be put on a waitlist and our shoes would be held for us, but when we asked if they were in she replied that it was first come first come first serve. She really lives up to the “diva” name.
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September 2021 by Lindsay Engle
ABSOLUTELY DO NOT SHOP HERE! I went in to try a pair of shoes on. The owner refused to let me try them on if I was not going to buy them. Accused me of wanting to try on to online shop. ( Not the case ) I thought you try on shoes before you buy them. Not in this store. I was refused service, beyond rude, then laughed at. I then went to another store just down the hall from her bought what I was trying to buy from her! Thank you Journey's for selling me a pair of Birkenstocks!
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June 2021 by Elsa Stogdill
The two employees I had experience with were polar opposite one was very friendly and helpful and the other one was not. Overall I would not recommend purchasing shoes here as they only do have a limited amount of shoe sizes in stock and select styles, and I found a better price as well as selection on the manufactures website
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May 2021 by Karla Kuehl
Amazing experience- goes above and beyond to service the customer.Best quality and choices especially for European brands--Best selection of Birkenstocks I have ever seen. Love the store !!!
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September 2020 by Ryan Revell
Staff was very friendly and knowledgeable. We will definitely be back?
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September 2020 by Bridget Myers
Great customer service! Shoe selection is awesome!
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August 2020 by Jennifer Kamstra
When I had a question the worker, who look like she was a manager, was rude, harsh, and snappy. I could tell she was mad I interpreted her FaceTime call not ever shopping here ever.
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August 2020 by Ann Pygman
The Employee didn’t say a word to us when we walked in. She lost a lot of business! To the lady that was working.... shame on you! Your customer service sucked! Your nose was to high... to even see us walk in!! I’ll give you a great review in yelp!!! Ha ha!! ?Don’t bother stoping at this store.... waste of time !
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August 2020 by Ann P.
Owner didn't acknowledge we entered store, never said can I help you, she didn't greet us. The thing is... you can buy uggs and birks anywhere, and I own a lot of them, but will never enter that small, boring, nothing special store again. I will also pass along the wosrt customer service I have ever witnessed! I would not call it shoe Diva! I would call it a shoe dive!!! If you want to sell something.... move your nose from the up position
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August 2020 by Barbara B.
Walked in to browse. This is a small store, and the employee behind the counter did not look up, acknowledge, or greet us as we entered. There was no one else in the store which should have been our first clue. Obviously, she determined that we were not worth her time. Unfortunately for her, we did walk out. If local shops want to be supported, perhaps they need to act like they care when a customer walks in. I can get Birkenstocks or UGGs other places that are more than happy to help us.
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March 2020 by Darianne LaBore
Two of my friends were looking around in the store (they'd been there for not even 10 minutes) and the employee working demanded they leave because they didn't fit the stores customer standards. In short the lady said they didn't look like they could afford anything there. Very rude.