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November 2023 by Kim E.
Great service, products, people. I especially like the pharmacy staff! They are very professional and thorough. I use the scan and go feature, in the App, to make my shopping trips quick and easy.
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November 2023 by Dan Main
Brown haired girl knows her stuff
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November 2022 by Dawn H.
Staff not friendly. Shelves not stocked. No sense of what customers want or need as they pander to lowest expectations. Very hard to justify membership when prices are similar to grocery store prices.
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August 2021 by Dan S.
Filling gas was kind of a zoo. Motorists were going the wrong direction. It still isn't Costco-like.
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January 2021 by Susan C.
Arrived at the store in Sioux Falls, SD. There was a young woman and man at the front door. She stated to me "I need to see your work badge." I had no idea what she meant plus we were all wearing masks and it's hard to understand. I asked, "Why do you need that?" The woman, got aggressive and stated, "You can't get in without your work badge." After a few minutes she finally explained to me that from 8:00 a.m. to 10:00 a.m. the store was serving healthcare workers (which I am for 41 years) and EMS. I showed them my nursing license and that satisfied the young no customer service young woman to let me in. I walked in and another Sans club woman approached me, Do you have your badge?" I looked at her and said I showed it at the front door. Is this how Sams club treats healthcare workers? All I can say is wow, that store needs some education is customer service and professional communication. How about saying Good Morning and explain what you are doing? Good grief.
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December 2017 by Leslie Boy
I have never in my life had glasses come with something etched into the lenses and I have been wearing glasses for over 40 years just got a new pair a couple of years ago at the eye doctors and they didn't have things etched into them why would you use a company that does this it looks like a big smudge on your glasses all the time no wonder glasses are cheaper will never use them again.