Ross Dress for Less offers a wide selection of brand-name and high-quality items at significantly discounted prices, often ranging from 20% to 60% off department store prices. Customers can find good deals on a variety of products, including lotions, shampoo, baby items, pet supplies, kitchen utensils, organizers, rugs, and bathroom accessories. Many shoppers appreciate the affordability of items like high-end-looking baby gifts, bathroom decor, and clothing, with some noting they have decorated entire rooms for under $50 using products from the store. However, the store can be messy and unorganized at times, which some believe is due to a lack of staff and customer cooperation. While the store has improved over time and offers a good variety of items, long lines at checkout are common, especially during busy or seasonal times, often caused by limited staffing and cashier knowledge. Customers have expressed frustration with the store's cleanliness and organization, emphasizing that these issues could improve with additional staff and better store maintenance. Despite these challenges, many shoppers find Ross Dress for Less to be a valuable place for affordable shopping, especially when they experience friendly customer service. Overall, the store provides great deals on fashion, home, and family items, but improvements in staffing and organization could enhance the shopping experience.