Northern Tool + Equipment is a store providing high quality tools and equipment for professional businesses, contractors, and do-it-yourselfers. It is known for its best customer service and product expertise. The store is an authorized STIHL dealer and offers small engine repair services for items like pressure washers, generators, compressors, and mowers, servicing the brands they sell. Customers report that the staff are the most helpful and courteous, whether at checkout or in the warehouse. Associates are knowledgeable, answering questions without making shoppers feel pressured, and often provide good, practical advice. The management and leadership are also noted as being super helpful, accommodating, and willing to work with customers, including helping to find items and obtain discounts. While occasional issues with products can happen, the store stands by what it sells, facilitating returns or exchanges to ensure customer satisfaction. The website is easy to use with extremely reasonable prices, and items can be ordered online for in-store pickup. Overall, it is a favorite place to shop for a wide range of items, from small purchases to large equipment, due to its consistent quality and excellent service.
The staff at this location are great. They point me in the right direction and I was in and out quick, thank you.
June 2025
Great service John is very helpful and knowledgeable
June 2025
These guys are great they will go look in the back for item and know where everything is John helped me and so did the sales manager at the register true customer service
