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October 2023 by Craig Larsen
Chase was wonderful. After the initial consultation he took the inactive to follow up with me. Very knowledgeable and personable. Can't say enough good things about this young man.Services: Dishwasher repair
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October 2023 by Misty Brech
Fast service! Called these guys in the morning and the technician Chase was there by the afternoon. He diagnosed the problem gave an exact estimate and replaced the drain pump the next day in less than an hours time! Very much appreciated!
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September 2023 by Maureen Li
I called them 3 times for service already. They come in fast every time and professional. The lady take phone calls she supper nice to help me . I m highly recommend them . If you have any things not working . You definitely need call them
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September 2023 by Nancy Dirks
Dale was very professional and courteous. He was very thorough in his repairs. You can tell he cares about providing the best service possible.Service: Dryer repair
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August 2023 by Connie Wussow
The repair guy spent a good amount of time researching the potential problem and checking possible issues. After finding nothing he suggested turning up the temp of the freezer. Problem is that our ice maker won't dispense ice cubes, only broken chunks. We tried turning the temp up but it didn't help. I also replaced the water filter which also didn't help. We just bought this house which has an older Samsung side-by-side refrigerator/freezer. The rest works great, just not the ice maker. Any suggestions out there?
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August 2023 by Mary Conzemius
Sani came to our house to fix our dishwasher, he did an AMAZING job and was so personable. He was so friendly and knowledgeable. He was amazing...what a great asset to your company! He not only fixed our dishwasher but went above and beyond and cleaned out our garbage disposal as well!⭐️⭐️⭐️⭐️⭐️?%
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August 2023 by Matthew Krier
The technician was prompt and courteous. When it became apparent that the cost of repair would out way the cost of replacing, he advised me of that, wasn't out to make money off me but give advice and helpful service. I will gladly use them again for any service needs
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August 2023 by Brandi Mitzel
The communication was good and the person on the phone and the techs were nice enough people but they were absolutely clueless on how to fix our dishwasher. We had one tech that came and had never seen a dishwasher like ours before so they just opened the drain to get the suds out for it to dry. The next day it wasn’t working still and they wanted to send the same tech, but we requested a different one. The next tech seemed to do a little better but again hadn’t seen our dishwasher before. We have a Fisher & Paykal that retails over $1100 and they ended up actually breaking a piece of it during the “repair” and offered to glue it because they supposedly couldn’t get the part for it. Needless to say, we unfortunately will not be using them again.Service: Dishwasher repair
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August 2023 by Sharon Many Horses
I called at 8:30 am for some repairs to the freezer part of my refrigerater. Dale was there by 1:15 and finished by 2:30. He was very professional and helpful. Would definitely call you again should the need arise.
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August 2023 by PEPINOS by Brenda
I do not recommend Mr. Appliances to anyone. I would like to share my experience so you can be aware of what to expect. My husband and I contacted them to install our range hood. On the first visit, the employee said we needed to change the outlet to a higher space, so the range hood could fit. Ok, we hired the electric company to move the outlet higher. Mr. Appliance came back to finally install the range hood in the wall. They cut the outlet out and let hang inside the wall, just falling inside, (a waste of money to relocate the outlet for them to do that). After this, they nailed my wall so the nails crossed to the other side of the wall, which is my hallway. They left like that and said they would fix it later once the range hood was installed with the ventilation company. Ok, the ventilation company did the work, it was time for them to fix our wall, both sides because they left a big cut where the range hood was the nails crossed the other side of the wall. Now they got our range hood stuck, and they couldn’t get out, almost breaking my new range hood with punches. After a lot of employees came to my house late at night to try to take the range hood out, the owner of the company came and had an attitude, saying that my $1000 range hood was a cheap range hood and because of that it got stuck, not because his employees didn’t know how to work. Also, he said the nails crossed the wall it was not made by his guys. WORDS FROM THE OWNER, everything a customer wants to hear, right? Anyway, my husband was able to take the range hood out by himself, without mention that they don’t bring their tool, so besides all of that they used my husband’s tools, our kitchen chair to get in the countertop, asked my husband to help holding the range hood, and left a huge mess in the top of my brand new stove. They used MY new Dyson I just got from our wedding to clean the mess, YOU ARE LITERALLY PUTTING YOUR MONEY IN THE TRASH. After hours of arguments, Mr. Appliance finally saw through the wall the mess they made, and YES IT WAS ALL THEIR FAULT. So they sent another guy to try to fix their mess. This guy works for himself, and he ended up doing the work, but what’s the point to have a company if you don’t know how to work, and have an attitude with your customers, that were always respectful with this big mess? This whole situation was over a month. So please, make sure you make good choices, otherwise, it will give you a LOT of headaches, and be disrespectful to you and your house.
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June 2023 by JOAN CLEMENT
Accurate estimate of repairs needed. Appreciated the pic of the repair person prior to arrival. Fast response time.Service: Refrigerator/freezer repair
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May 2023 by Kevin Callies
The service person was outstanding! Fixed three appliances & could tell he knew what he was doing & very professional in answering our questions. The timeliness was great on first visit however slow on second window however did get everything fixed in a pretty good time frame - billing was confusing however would recommend services
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May 2023 by Mitch Bartlett
Paid over $500 to have leaky dishwasher serviced. Tech didn't reattach things properly and washer now didn't work at all. Had to contact office 4 times to get another tech out. Finally, another tech came out and still didn't fix it.I have contacted the company again and haven't had a reply. So in all, I paid $500+ for my dishwasher to be broken and to be ignored.Service: Dishwasher repair
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April 2023 by Benjamin Lyons
Mr Appliance was able to get me in just a few hours after I called. Upon diagnosis I received a quote for the repairs and was informed that they could preform the repair the very next morning. The repair took less time than anticipated and the parts used were of higher quality than what was supplied with the refrigerator. I'm very pleased overall!Services: Refrigerator/freezer repair
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March 2023 by Joseph Monkelien
On a Saturday afternoon, I discovered that my dishwasher had died. I was able to call in & schedule someone to come in & look at it on Monday & it was fixed by Wednesday morning. Ivan was knowledgeable, friendly, & professional. Would recommend to friends & family.
