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December 2023 by Yvonne P.
i would like to give a 0 rating, however this platform will not allow for it. i recently took my fur baby to Mini Critters on 49th in Sioux Falls,SD to get groomed. My son picked up the puppy from there and his fur was cut less than a 16th of an inch, so i made a call and they informed me that they would squeeze him in the following day to properly groom him as the notes in his file were not followed. So i brought him back for his amendment haircut. i went to pick up my poor little man and he was bloodied all over, they informed me that they had knicked his ear,in which once the bleeding was stopped by me at home i noticed his ear was severely knicked and the top of his head was bald and missing a large chunk of skin. i called the store asking for a refund or rectification for such horrible results in which i was dismissed. i would be very leary of bringing your loved animal(s) to this establishment.
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November 2023 by J S.
Please do your research if you plan to buy a dog here. The dogs come from puppy mills. My friend got a dog here and had no idea where it came from. She should have done her research on the kennel. If you don't know about puppy mills please contact the Humane Society. They have done many investigations on them. I would not recommend this place at al. It's sad what happens at puppy mills. The mothers never see grass they just live in cages their whole lives pumping out puppies for profits. The guy that runs the place claims USDA kennels are good. USDA are the same people who manage livestock. A dog should not be treated as livestock. Look up reports online and you will see what happens at mills.
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October 2023 by Elliott Britton
Last time I went there I got to pet bearded dragons, bunnies, and ferrets. And the guy there let me pet a snake so I very much recommended going there because I loved it
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October 2023 by Jay Williston
I can't say enough good things about this place....Ryan is absolutely amazing...went out of his way to come to my shop and show me how to take care of my tank I was left with....very knowledgeable and kind...THATS CUSTOMER SERVICE
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October 2023 by Kayla Kappler
Always fun to look at the puppies for sale! Always have my dog food available. Friendly customer service.
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August 2023 by Ngoc Thach
We took Lou, our 10 year-old standard poodle to Jada for a fresh cut after a summer full of adventure and I’ve never been so happy about pickup! It’s the best she has ever felt and I could tell Jada actually connected with her, cared for her, and minded all of the details. Will absolutely book with Jada again and again!
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August 2023 by Samantha Edberg
Bethani does a great job with our Boarder Collie. Our dog is very sensitive and gets really scared. They do a great job with her tri color coat and know how to groom to her breed type. We have struggle with that at other places. She handles her great and her cuts always look amazing. 10/10
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August 2023 by Andrea Carstensen
I took the boys I babysit here for a fun evening to see animals. The staff (especially long haired gentleman) were amazing!! Gave the kids, one with some special needs and love for animals, such great attention, answering all their questions, letting them pets some creatures, and showing the around. The boys continue to rave about their time at Mini Critters and are now saving money to go back!!
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August 2023 by Rebekah Kirkland
We get all our dogs food, treats, toys and any other supplies we may need there. They also have amazing groomers that do such a great job with him and he always comes back looking and smelling great! It has wonderful staff that work hard to keep all the animals clean and well cared for!
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July 2023 by Cally Anderson
I purchased a puppy January of 2023 - when I purchased him I was told that the papers would be mail to me within 2-3 weeks. After about 5 months and my "mini" dachshund being nearly 15 pounds and clearly a full size dachshund I reached out to Mini Critters to check on my papers. I was told that they had already been mailed to me many weeks ago and that they must have been lost in the mail and that they would get new ones. Two weeks later I had papers in the mail for a dog that was born February of 2023 - so very clearly not my dog. I let them know and they said there was a mix up and that they would get new papers. A week later I was asked to come pick up papers, which I did and I look at them and they are still not for my dog because they have the wrong birthdate. In the mean time I have purchased another dog directly from the breeder, and was given the papers on the spot. When I asked her about the situation she told me that when she drops off the puppies she gives them the papers and there should have never been an issue getting them. Though I love my dog, the hassle to just getting papers was very annoying, to the point I have just given up. If you don't care about papers, and only need to purchase the dog Mini Critters is extremely nice however if you have to deal with them after the purchase I would not recommend as they have been extremely rude and acted as if it was a burden for them to give me a paper that was suppose to come with my dog.
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July 2023 by Chad Barry
Went to look at dogs and left with out one. The reason why is due to the fact that their prices are just too high. I mean $1000 each for every dog they had there. It appears that the Humane Society is still the best place to go to adopt.
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June 2023 by Taylor Conkey
Back in December my husband and daughter and I went into the store and found a puppy we loved! A mini golden doodle. She was so cute and after I asked the guy multiple times if the breeder was credible and he insisted that they only work with good, ethical and certified breeders we agreed to purchase her and take her home. Skip to present time she only got longer. We ordered a dog dna test and turns out she is part wiener dog. THEN I started doing research and they have multiple PUPPY MILL breeders. A couple of them have been shut down by the state of Iowa and North Dakota. The breeder our dog came from was not licensed and was under investigation. I took her to our vet and not only did she have an incompetent bladder but also her teeth have issues. I’m so sad that we supported this business.
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May 2023 by Barry Wartner
Great little place! Alittle over crowded but do a great job. Wonderful salon for animals and the crew is helpful and nice.
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April 2023 by ramon shultz
Great selection of pets and supplies. Helpful and professional staff. Overall, a great experience here. I would highly recommend!
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April 2023 by GilbertDoes
Love this local shop. Employees are always so friendly and ready to answer any questions that you may have! They have many products that you may find interesting for your fur babies!
