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November 2024 by Kim Kordovsky
The tech was on time, courteous ,professional helped with everything and took his shoes off perfect ?
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November 2024 by That guy that travels a bit
We have had service with midco for over 20 years with 13 at our current location.
Every week for the past years, we send out an email on Monday to our clients saying, "On Tuesday and Thursday, we may be offline due to internet outages." We have had to do this for 10 YEARS!
We literally lose service on both or one of those days every week for one reason or another.
We have never received a bill credit. Hell, after 20 years of loyalty, we don't even get the best prices unless we disconnect at this address for 6 months.
Thankfully, Golden West has the same speeds here now, and we can make a switch!
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November 2024 by Paul Wade
The installer was very friendly and answered any questions I had about the installation and our service.
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November 2024 by joselyn leonhart
Our service is exactly how Midco said it would be, Like whoa fast, We love it!
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November 2024 by Nan Kebab
“My experience with Midco’s customer service center has been fantastic. The process was incredibly efficient, and I got the help I needed without any hassle. The staff was courteous and knowledgeable, taking the time to address all my questions. I didn’t have to wait long, and I felt valued throughout the interaction. Overall, it was a smooth and positive experience that left me very satisfied.”
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October 2024 by Josh B
Midco does a great job when it comes to customer service. The tech that installed service was very knowledgeable and just a great guy in general. Midco also offers a service that nobody else does in this area, Fixed Wireless. Cut my internet bill in half by getting me off Starlink. My only minor negative is that the latency on the connection is very inconsistent. So far this has not caused any noticeable problems, but it is a pain point to keep my eye on. Over all, would definitely recommend Midco!
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October 2024 by Genetta Wehrspann
This place sucks! They "upgraded" the Tivo system, aka.....charge you more for an already crappy service. For a normal size remote, it's $10 extra a month! There was a series that I saved, that I repeatedly watched. They ERASED everything. If we could switch, we would. They have a strong hold on Sioux Falls with no other option.
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October 2024 by Troy Donner
Very good wifi no problems yet
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October 2024 by Barb L
Amazing tech..
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October 2024 by Lafayette Place
My wifi stopped working, a reset did not fix it. Called into Donny, he answered within 0:01 seconds of waiting and immediately was on top of the problem with great professionalism. Donny is why Midco serves its customers great, my child continued his homework within minutes of the call starting.
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October 2024 by Brian Ross
If you are disabled Midco can be a nightmare, because if you ever need to update your payment info it automatically cancels auto pay. When that happens you have to restart auto pay, then it costs more than twice the amount to restart. I imagine this could potentially effect anyone in a negative way, especially people on a very limited budget.
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October 2024 by TLin Chase
I am over-the-moon happy with my new Midco fiber internet service! The speed is amazing and the service seems very reliable so far. This has been a huge life upgrade!
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October 2024 by Joe
Tech was great knew he's job and a pleasure to talk to
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October 2024 by Dani St John
You guys are wonderful fantastic you communicate extremely well your agents are very kind and respectful I love your service and I'm never switching to anything else again
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October 2024 by aanderson12 1212ab
Charged for things I never had. They got rid of "on demand" but prices always go up. Very expensive
