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January 2024 by Kirit Chandran
I am happy to update my review of Sioux Falls Mercedes. While I had an unfortunate turn of events with my purchase, the dealership has reached out and put forth every effort to change my opinion. I would like to call out Neil the service manager, who took it upon himself to fix the situation and make me feel valued. While it is pertinent that the initial purchase process was rocky, I think it is as important how a company interacts with an unsatisfied customer. I feel confident recommending this dealership to individuals as one that cares about their buyers and will do what they need to rebuild trust if ever lost
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November 2023 by Quincy McGuire
What an absolute stellar experience at this dealership (Mercedes Benz/Luxury Auto Mall)! Bri, Joe, Jared & Jacob went absolutely above and beyond. This was such pleasurable experience, and the easiest, simplest way I/we have EVER had in an Automotive purchase! I HIGHLY RECOMMEND this dealer!!!!!Thank you for the absolute wonderful experience.The McGuire's
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November 2023 by Jason N
Service took a long time but waiting area was comfy, everyone was welcoming and pleasant. Service dept when above and beyond to get me what I needed. Thanks again. You guys rock!
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November 2023 by Robert Rusk
Very competent and quick repairs on our 2023 Winnebago View. Friendly staff.
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October 2023 by Bree T.
My boyfriend went in to trade 2011 E350 for a 2012 C300, had sales representative Paul Weiland. He was very helpful, informative and made the sale feel quick! Very kind guy and will help you find the right vehicle for you ! Very happy with our visit.
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August 2023 by Cass
Granted we didn't purchase the salesman Jared was extremely informative on the brand and was very knowledgeable.
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July 2023 by Cass M
Granted we didn't purchase the salesman Jared was extremely informative on the brand and was very knowledgeable.
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July 2023 by Susan Hatfield
Thanks to Troy Lubbers of Mercedes-Benz of Sioux Falls, SD. He was friendly, prompt, and informative about the windshield wipers on our Coach House RV. We will definitely continue to go to Mercedes-Benz for service.
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May 2023 by Derek
I am OBSESSED with this dealership and everyone who works there. I have NEVER had such an incredible car buying experience. Huge huge huge THANK YOU to Andrew, Jared, Joe, & Alison. You were all so incredible to work with. Thank you for giving us such an incredible deal and making our car buying experience so seamless and easy from start to finish. Every single car dealership should pay attention to how Mercedes Sioux Falls does business. THIS IS HOW IT SHOULD BE DONE. I can't stress enough how wonderful everyone at this dealership was to work with. I can't imagine not going here for every single car in the future.
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April 2023 by Savio
I am OBSESSED with this dealership and everyone who works there. I have NEVER had such an incredible car buying experience. Huge huge huge THANK YOU to Andrew, Jared, Joe, & Alison. You were all so incredible to work with. Thank you for giving us such an incredible deal and making our car buying experience so seamless and easy from start to finish. Every single car dealership should pay attention to how Mercedes Sioux Falls does business. THIS IS HOW IT SHOULD BE DONE. I can't stress enough how wonderful everyone at this dealership was to work with. I can't imagine not going here for every single car in the future.
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April 2023 by Marco Polo
A city is not a city without a luxury service shop. Walked in and walked out with parts and estimates faster than I could imagine. Fast and Convenient A+. #NoTime2Wait
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February 2023 by pete peters
The best. I have been in the automotive customer service business for over 40 years and understand the trials and tribulations at the dealership level. While traveling cross country from Virginia September 2023 I developed a no start count down on my Sprinter motorhome. Steve made no promises but we camped out one night on the lot and Corey had us back on the road the next day. I can't express the joy of being taken care of and the professionalism shown by everyone. A tremendous thank you Steve, Corey and the dealership. It doesn't get any better than this.
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November 2022 by Rodney McCloud
19 gls450 Two times here for warranty and oil change. Both times female service agent has been terrible with attitude. Not once but twice. Seriously will not be coming back here!!! Omaha or Lincoln from now on!!!
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October 2022 by Debra Lanctot
Decided to travel cross country from NY to California, the engine started loosing power in Sioux Falls, we called the Mercedes dealership Steve told us to bring the RV in, it needed a water pump that had to be ordered . Steve went above and beyond to accommodate us. Our mechanic Cory was a godsend he is top notch and made sure everything worked perfectly. This dealership is amazing how they treat their customers . Steve and Cory went over the top to give us a perfect experience , I highly recommend them
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August 2022 by Mathew Counterman
Very unhelpful. Waited on the line for a over 30+ min just for them to be very unprofessional and uninformed. I had a simple ecu question that neither my helper or the technician could figure out. When I called MB Omaha a new guy who just started working helped me on the simple request and my car will be going there instead!!