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April 2024 by Julie Eliud
This company are thieves , my car was towed there and I couldn’t drive my car due to an issue it had , I had spoken to the manager and he confirmed the car was okay to stay there . They decided to put it back in the garage where they charged me for it when I told them my car had issues these people are thieves , no wonder why they’re always got costumers yelling on the phone because they steal money from people .
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February 2024 by John Dibbet
Great people. Super easy to work with and very professional.
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February 2024 by Debra Stahl
Came quickly and winched my truck out, in -45 degrees and white out blizzard. Only one that would help. If I ever need another tow, I will be calling lighting tow! Can't recommend them enough. So grateful for the wonderful ppl there.
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January 2024 by Hugh Simon
They where contracted to pick up my totaled vehicle by my insurance company and their dispatcher told me that they would be at location at 8am for pickup and didn't call me until after 8am to confirm pickup. Took them almost 2.5 hours to get on location and it is only about a 1.5 hour drive.Tow operator was rude and the person that called was rude also. I would never use this outfit even if they where the only tow available.
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January 2024 by David Connor
A hole
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November 2023 by Curtis Boatman
Went above and beyond what most would do!
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September 2023 by Braelynn Mexican
They dropped my vehicle off at the wrong address and didnt even try to confirm with me in any way. I called for them to move it to my actual address and they wanted an extra $140 fee just to move it down the street, MIND YOU I already paid $400. They claim gps took them to that spot but the house they took it to clearly says “127”, my house is 122. And yet they did not try to call to confirm they just left.Service: Car towing
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January 2023 by Jennifer Schuller
Unbelievably the best people here that went above and beyond to help my son, daughter in law and 1 yr old granddaughter who were stranded on their way home from the hospital.... hands down best people ever.Service: Car towing
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January 2023 by Elizabeth Maisie
I was in a rollover car accident Friday night. Lincoln County sheriff called this company to tow my totalled car to their lot because I could not afford a tow to Vermillion where I live. I was assured and promised by the police I could get my things out of my car when I asked if I could get things out that night because I was in shock. When I called today, Monday morning, the person was rude and told me I couldn't get anything out of my car without paying a $630 bill unless it was food, clothes, or medicine, and it had to be by 5pm today. I had important documents in my car that are gone now. I already lost my entire vehicle and almost died. Police should use a different towing company. I would never recommend these people to anyone, even emergencies. They are awful and heartless. All they care about is money.
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September 2022 by ellyn monzo
Lighting towing towe truck drivers are thieves! They towed my car after UT had been totaled a d when I went to get my stuff out of it they had stolen several things out of it. I would NEVER refurw them to anyone! When we called to complain the receptionist just laughed at us.Service: Car towing
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September 2022 by cool hand
Sioux Falls Police DepartmentAnd lightning TowingTook my car and wouldn't let mePut on a spareTo take my car to the shopService: Car towing
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August 2022 by Dragon Hittz
I called another towing company who said they would do it for less money...... but I'd be on the side of the interstate for 45 mins. My car was not drivable and was in bad shape. I called lightning towing and he was there in 15 mins. He was very understanding. I haven't been in sioux falls long and couldn't explain where I was at. He deff found me. Cheaper company's aren't always better. Great customer service is deff work the extra dollar.
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June 2022 by TR Risk (Uncle TR)
They seem actively annoyed that you call for their services. Prices are way too high for how you're treated.All of the employees are actively rude to customers. This place needs to go out of business.
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March 2022 by Miles Skillman
I don’t think this business cares about others except money. Last time my truck broke down on the road in the middle of the night. I’ve never been experience with tow truck before. My house was closer and I thought it’s a good idea to bring my truck over to my house, but it’s not. They charged me 129 bucks to get it over there. It seems that they’re trying to take advantage of me because they think I’m clueless. I wouldn’t recommend to anyone to this business. They don’t care about our problems and help, they only focus on money and trying take an advantage on others.
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January 2022 by Amber Kelley
I strongly suggest using someone else for towing. They'll give a specific date and a rough time on when your vehicle will be delivered and then they won't show up! They're not professional, they don't have the method to their madness down and they'll leave you taking the day off work waiting for a vehicle that doesn't show up! I literally had to use my GMC vehicle tracking app to locate my vehicle! And then they claim it will be delivered sometime today! Like seriously?! Give me a specific time so I can be home to sign for my vehicle! Not a guess on "oh it might be delivered this morning, or maybe this afternoon"! I'm so very disgusted and furious with this company! TAKE YOUR BUSINESS SOMEWHERE ELSE PEOPLE!Services: Long distance hauling
