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March 2024 by Whitney Vos
I didn’t get her name, but last week a nice woman in an awesome skull sweater & cute glasses helped me. So friendly & she didn’t hesitate helping me fix my favorite necklace!! So quick too! Absolutely made my day ?
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March 2024 by Mary Patterson
I love the staff at Kay's Jewelry. They always take time for me and I feel like they all are family and friends. Salute to Dan and Victoria.
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March 2024 by Diana Orndorff
Dan was awesome to work with. I would highly recommend Dan for all your watch repair needs and jewelry purchases. Dan was very professional and made me feel welcome and that he sincerely appreciated my business.Diana
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March 2024 by Paul Clarke
Excellent. Good customer service.
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March 2024 by Jason sage
Went in to get a watch fixed and they were able to get the watch running while I waited. We’ve purchased wedding rings here as well. Excellent customer service!
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March 2024 by KIRK KIESOW
Great service! Thanks Dan!
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March 2024 by Mary Thorson
Lauren, was absolutely amazing! So kind..informative, and patient ❤️
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March 2024 by Rebecca Olson
Very disappointed. The male worker was incredibly rude to me and eluded to me being a liar. I have had my wedding ring since 1997 and we purchased a lifetime warranty. Kay Jewelers has always taken care of us until today. I lost 2 baguettes in my ring. He reported it would not be covered because I have not had it checked in the last 6 months. We live over 3 hours from a Kay Jewelers and this has never been a problem before. I have had stones replaced previously without being up to date on my checks. Advice: 1. Don’t use this business if you live a long ways away. 2. Consider not using this business if you plan on being married 25plus years as they may not take care of you.?
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March 2024 by Mike Stefanyuk
Yall rock! Get it...cause ya sell rocks!Arianna was so helpful and friendly!
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March 2024 by Kim Hubers
Lori was very pleasant to work with and the quality of the product is unbelievable! Highly recommend East side Kay store!!!
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March 2024 by Ryan/Jenny Russell
Paisley and Dad were both great! Helpful and friendly.
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March 2024 by Stacy Handshumaker
Paisley has been a delight to work with... I came in 2 weeks ago to drop of some watches to get fixed. We have a great conversation. So this weekend when I returned She not only remembered me and my fiance but she was kind and very helpful when I came in to buy a gift for my daughter. She remembered our conversation from 2 weeks ago and asked how our date night was at the casino. And when I told her my daughter who was getting the gift wasn't in South Dakota she helped me find a place close to where she is to keep the warranty up. Pleasant people like Paisley, makes a person always want to return.
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March 2024 by Joyce Carmichael
Friendly service!
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March 2024 by Paige Oien
I stopped in to get my Dad's watch a new battery and cleaned. Victoria was very friendly and efficient! Would go there again in a heartbeat! Thanks Victoria!!
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March 2024 by Nate Johnke
They did a great job removing link from my new watch in a timely manner and also cleaned our wedding rings for us. Great customer service!
