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February 2024 by Chris Brown
Fast, high quality service. Had issues with my transmission and took it to Jim’s for a diagnostic. True to the other reviews, they were very honest and up front and let me know it was just a leak issue. My vehicle runs beautifully now and they even fixed another issue free of charge since they were already working in that area of my car. Would recommend to anyone!
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February 2024 by Chris Baartman
I was worried that I needed a new transmission, but Dom got me squared away with an “easy” fix. I’m thankful we still have some honest people left in this world. I’m a customer for life.
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January 2024 by Timothy Stake
Fully appreciate your support. Thank God, be blessed
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January 2024 by Thomas Beck
Easy to work with, rebuilt my transmission within a few weeks
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December 2023 by charles wilson
Got my truck in and out fast!!! Even made arrangements to meet me on a Saturday to pick it up since I'm from out of town. 2018 chev Silverado shifts smooth!! Thanks guys
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November 2023 by Gage Smith
Took my 06 GMC 1500 once I noticed transmission fluid under my vehicle. Dropped it off in the morning and by 9 I had a call from Jim’s with not so good news. It would need a full rebuild and Dom and the crew were honest and upfront and advised I don’t repair. They even waived the diagnostic fee as they could see this was a bigger issue now that I was out of a vehicle altogether. Great service. Great communication. Will advise anyone to go to Jim’s!!Service: Transmission
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November 2023 by Lance Greer
So far very happy with the transmission rebuild job just got the car back it's a little early to tell.. other than the air line drag marks across the front clip I'm pretty happy so far I would recommend them.Service: Transmission
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September 2023 by Nathan Lynn
Dom is excellent! Found ourselves in an unfortunate situation of needing a total transmission replacement. His expertise and great communication made the experience a piece of cake and would recommend to anyone needing transmission work.
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September 2023 by Adam Carpenter
Mark was great to speak with, he took my car and tried to diagnose what felt like the engine reving high due to not shifting at interstate speeds. He could not find anything and all was well according to his diagnostic equipment. Mark believed that I may have a bad wheel bearing or some type of other issue unrelated to my transmission. Thanks for the honesty!Service: Transmission
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August 2023 by Corey Trimble
A few years ago I brought in a Ford Expedition to Jim’s AT. It was experiencing a specific set of symptoms that matched a technical service bulletin issued by Ford.I relayed this info to the tech and printed out the service bulletin and gave him a copy. The tech proceeded to scold me as if I had no business trying to diagnose my car.I brushed it off, I wasn’t trying to pretend I knew more, he’s the professional so I left it at that.I was called back in and told I needed a complete rebuild. $4500!I in no way could afford the work and wasn’t sure if I would even have the work done if I could.Left with no options, I decided to take a look myself. I pulled the pan in my driveway and removed the valve body. Lo and behold, the seal was cracked. The same seal and the same crack described in the service bulletin from Ford and printed out for the technician. $16 dollar part from Ford!They charged me over $100 dollars and did nothing I ask of them! Didn’t even bother to check and verify my suspicions! It’s all I ask them to do!Horrible service, they don’t take customer concerns seriously and already know it all. I demanded a refund, which. I received one, but that isn’t my point. $4500 rebuild?I’m writing this review now, because I still drive this car over two years later. I have experienced ZERO problems with the transmission. I Hauled my trailer for 2500 miles recently.What gets me: if I was in able to pay the $4500 I may have opted for the rebuild. In that scenario, I maybe sitting here writing a five star review for a great rebuild.I guess if they tell everybody they need a rebuild, they’re never wrong when the work is complete!Way to go on all your rebuilds, “Jim”.Service: Transmission
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August 2023 by Kyle Carlson
These nice folks rebuilt my transmission in not only an extremely professional manner but they also got it done faster than expected and the price was even decently better than I thought it would be. Easy 5 star highly recommend, also thanks again to dom and Mark for making this experience superb.
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July 2023 by Sean Roiger
Employees were extremely kind and helpful in a time where I was going through a hard time juggling vehicle issues and my work schedule. I would absolutely recommend Jim’s to anyone due to their stellar customer service, and their incredibly quick service!Service: Transmission
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July 2023 by Tom De Luke Sr.
I’m another traveler from out of state, who’s transmission died. By the grace of God, I made it to my destination. I barely made it over to Jim’s Transmission.After diagnosing, that the transmission did indeed die & needed a total rebuilt.Mark & Dom knew, I was only in town for a week. Thankfully, they fixed my car & was ready within four days. That’s with ordering & waiting on parts.I did not have to bother them with phone calls. Due to the fact, they called & kept me up to date with the progress.They even arranged a ride to my hotel. When my car was ready for pick up, they arranged another ride for me.HIGHLY RECOMMENDED! THANKS!Service: Transmission
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June 2023 by Kirby Cowles
Replaced my whole transmission with a remanufactured one. Kind, courteous and went way beyond exception to get it back to me as quickly as possible. Would recommend to anyone. Very professional!Service: Transmission
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June 2023 by Kaleena Damm
Jim's Transmission was hands-down the best place I could have ever gone for a new transmission. The guys working were great at keeping me informed and up-to-date with what was going on, as well as giving me a ride to and from work when necessary. They brought tears to my eyes when I picked my car up and they had a little goodie bag waiting for me. Having to go without a car is stressful. Having to deal with the unknown cost of repairs is stressful. But finding a place where the employees are friendly, communicative, and appreciative of your business is priceless. I strongly recommend their business and will always appreciate their kindness and professionalism during a stressful time for me.Service: Transmission
