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March 2024 by Maxamillion 260
It’s was fine, I do wish my other gal was still in Sioux Falls. She just explained things better and in a way I could understand. My tax person this time didn’t do that and I gave up on asking questions because I could feel myself getting frustrated at how confusing she made everything seem (it didn’t help that she would talk to her screen and not me so I could not hear her or read her lips) I didn’t appreciate how BEFORE and AFTER I came the receptionist and my tax expert were outside smoking by the front door and complaining about another coworker. This coworker in question angrily left work because they heard the conversation. As I was checking in she came up and said “I’m working from home the rest of the day” and left. (If I heard my colleagues talking poorly about me I would leave angrily too) The receptionist then began to talk to another lady while she was checking me in about how this coworker heard the conversation and left. It’s not professional to talk that way in front of a customer. It is making me reconsider trying another location next year.
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March 2024 by Charles Begeman
Outstanding service every year!
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February 2024 by Dee Gee
Professional n nice
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March 2023 by Vernon Dirks
Paid alot of money.
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May 2022 by Erica Schilling
Everyone at H&R Block was helpful and kind on the phone. Victor Gray is who helped us specifically and will be the main reason we will be returning customers. He was great with our information and I know he was was very busy, but he was polite and patient. He provided elite customer service and we are very grateful!
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May 2022 by melton kirk
Near to where I live,plus a complete analysis of tax info with clear explanations.
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March 2022 by Joe Grate
Worst experience I've had trying to do my taxes. Dropped off my W2 forms and made an appointment. Went back for the appointment expecting everything would be ready. Found out they lost one of the W2 forms . So I've spent 2 weeks and four forty mile trips to sioux falls trying to get this fixed and get my taxes done. I don't recommend the H&R block office on S Minnesota in Sioux Falls SD
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March 2022 by Cati Edwards
The main reason for the score I gave was because of Connie Rekkedahl. I dread doing my taxes because either I'm worried I'm going to mess them up some how, if I do them myself, or if i take them to someone they are so cold and uncaring. I wasn't gonna do my taxes this year because of the way I was treated last year. I'm so happy I decided to make an appointment!
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March 2022 by A Max
My tax professional was very knowledgeable, friendly & helpful!
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May 2021 by Beckie Jungemann
Bev is so professional and I will return because of what a great employee she is as she treats me with the respect that I am looking for!! Thank you!
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May 2021 by Alden M
Ok, the guy who did my taxes was super awesome. I'm complaining about the lady in front desk. I went to do my taxes and I had to have my wife sign the paperwork and bring it back so I can get my original documents. All the payments have been taken care of. We signed a page that allows them to deduct the service fees from our return. So I gave the signed papers for the lady and asked her if I can get the original documents, she checked the computer and told me that I didn't pay the fees. I asked her to look again and explained everything. She got mad and said I'm not arguing with you, either you come back later or I will call the cops. She even refused to give me back the papers I just gave it to her. She is NOT professional. I'm NOT coming back here and make sure all my friends and family are aware of this.
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May 2021 by Tiffany Metzger
The representative that helped me! Very thorough and kind
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April 2021 by Robert Halliday
Mr. Speck answered my questions clearly and did his best, I believe, to provide the best possible outcome.
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April 2021 by L Todd
Excellent service and Customer service. Extremely satisfied with Katrina's personal demeanor and character. She also made the process short and sweet.
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April 2021 by Justin Burns
Beverley was amazing! I wanted to give her a great big hug! ????