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May 2023 by Lauren S.
The clothes were awesome but the service was terrible. I went in to buy a pair of jeans and a lady by the name of Danielle with black hair, and a chest tattoo checked me out. Like every store she asked me for an email and I said that I didn't have rewards. she smacked her large wad of gum and said you need to put in an email and scoffed at me. I was quite taken aback by her rude tone, but I am a waitress so I understand having an off day but I am also very good at keeping upbeat delivery even after a 12 hour shift. I told her that I would pass on the rewards to which she remarked very rudely, "whatever I'll just put in another email I guess" sharply spun the key pad and aggressively tapped to void the email. her annoyance at this small inconvenience is actually something to be ashamed of..... also if she is to read this, just a heads up your fake eyelash on your left side was falling off and I would suggest wearing a glove when applying fake tan because no one likes patchy orange knuckle.
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August 2022 by Jenny Diaz
I worked here not that long ago and I would like to say that I loved all of the people I worked with and costumers where great but one of the main managers wasn’t as great and it was sad cause I genuinely loved working there but I had to leave due to all of the build up drama that one manager was causing
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April 2022 by Alecs Gebauer
asked the girl if she had a medium in something and she looked over to her manager and asked if they had any “larges” assuming i needed a large because of my size-
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November 2021 by Squid Row
This one goes out to the 2 associates who really know how to outfit the products ?I was in there 2 days ago (Wednesday) and I liked the wool plaid skirt, but had no clue what to put with it... from the crop top, to the leggings, and combat boots ( I never thought I could pull it off), these 2 ladies made me look and feel like a model! I bought the whole ensemble! Love, love, love the outfit!
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August 2021 by Maddie Foley
My sister and I drove in from out of town to shop at stores we don’t have. We were super excited to shop at Forever 21 and after picking out a bunch of clothes to try on we realized that the fitting rooms were closed. We immediately put all the clothes down and left. If we can’t try on the clothes, we’re not gonna purchase any because we can’t return them easily since we’re from out of town. Very inconvenient considering this is one of the stores we were looking forward to.
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July 2021 by Sarah
Hey, it's getting better. The styles they used to have were notttt very good, but they've been picking it up. And the nice thing is how cheap it is, which means you almost always go home with a nice deal. One of my favorite stores now :)
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June 2021 by Jou Jou
Nice and clean store
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August 2020 by Denise M
Can't try on clothes. Five employees and only ONE checking out customers.
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March 2020 by Belshiba Bowah
I hate to admit is, as old as I am. But I feel like anyone 34 or under can really work with this store to create an outfit that's best appropriate for almost whatever event and that's quite nice. An undershirt needed or even some heels would work coming from this store. #ShopOn
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December 2019 by Kandy Sieverding
If I could give 0 stars I would. Bought 3 pairs of jeans for my granddaughter in June. She did not like the material. Very cheap. I sent a request to return. I was sent only a copy of the order with the items I wanted to return listed. There was no address or return label like they said there would be. I only had 3 weeks to return. I contacted the company and never heard from them. Needless to say we will never buy from Forever 21 again.
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December 2019 by Teresa A
friendly staff, wish the boys dressing room was larger though.