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June 2024 by Annette Holliday
Good guys, very helpful
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April 2024 by Josephina Muggins Olvera War Bonnet
Great deals nice to customers
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December 2023 by Alex Kagadiy
Bought an item, dude says can return within 24hrs, less than 24hrs I'm back item receipt got it all, same guy is telling me he can't do anything about it. and remembers me!! If you don't warranty then say that, but don't treat me like a sucker. Your the clown for not knowing your policy so don't be upset with me, ok?
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December 2023 by Eve Wichner
Reputable. I have bought several used electronics here and had very good experiences.
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October 2023 by Kelly Tomes
I was 5 days late to pick up the items that I unfortunately had to pawn and I was charged the amount agreed to for pick up which I had no problem with, however I was also charged an additional fee of 45.00 for being 5 days late which comes out to be 9.00 a day and/or what the repawn amount would have been to have an additional 30 days to pick up my items. I asked the person who was helping me why I was being charged so much extra, and his voice was raised as he said, and I quote "Ma'am that is just what the computer says. It does it automatically. " I, in return said, can't you override the amount since I'm only 5 days late? " He raised his voice even more and said No, there is nothing I can do. " I could see charging a fee for each day late and would have been more than happy to pay a 5.00 or even 10.00 late fee, but 45.00?/ 9.00 a day is outrageous. I have bought, sold, and even pawned many things from you over the past 20 years as you can acquire some really great items for a great price. I, however, will never buy, sell, or pawn anything from 1st National Pawn again. You have lost a 20 plus years customer, and I will never suggest your business to anyone ever again. If I could have given you zero stars, I would have, but I had to give you 1 star just to leave this review.
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June 2023 by Jason J.
The best pawn shop this side of the Mississippi hands down. Great crew, good prices, and great selection of jewelry and guns!
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June 2023 by Braden Maurer
Place is a complete rip off. They lowball the hell out of you to where it's insulting and the manager was a complete a******.
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June 2023 by No Worries
The company was a great place to work for until the new management came in. They changed the bonus system they say to help us but in the meantime it has hurt us very badly. I worked with a great crew back then. Now there crew is something else. They say you have a high turn over rate because of management. We had training and other things. And our boss was amazing. After 4 years of working there I had only recieved one raise even being one of the top performers every month. They new manager does hit care about their employees. Even display wise. The whole place has gone under and I feel bad that it isn’t going to last long. Not only are the new employees not educated on the history of the company they have no training now. One employee stated that it was under a new company recently bought out from being a family owned place to corporate and yet the company he said they were under management now is the company that took over about 5-6 years ago.
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June 2023 by Nick
Help too busy to help anyone in the store. Get in line.
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June 2023 by Shanda Boddie
Barely got my question out of my mouth and instantly got a STRONG nope... Wow ok
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June 2023 by C Simon
Rude a** employees I would never recommend this place
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June 2023 by Luke Montgomery
Terrible place
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June 2023 by Damon Hainline
Posted closing time was 5pm. Arrived at 440pm on a Sunday, personnel visable inside, but doors locked.
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June 2023 by Mathew Sterud
Sold a watch with a broken latch and then wouldn't return it cause I didn't bring it back within 24 hrs. Battery was also dead in the watch. Guess half my fault for sending my friend to buy for me.
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March 2023 by David G.
don't go there to pawn things you probably won't get them back. I pawned a ps4 with an external hard drive a few months ago and I just pulled it out about a week ago. When I opened the bag they gave it back to me in last night I noticed the cord for my hard drive was missing. I went in to talk to them about it and they couldn't find it weren't helpful at all and all they told me was that I could buy a new one from Best Buy. I shouldn't have to buy a new one they lost it so they should replace it. Never going back there. The store has really gone down hill lately
