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January 2024 by anthony stovall
Walked in. Spent 10 minutes in an empty store with the 3 associates talking amongst themselves and on their cell phone. Got fed up, let them know that they lost a customer and the , "OK sir", instead of an apology...So walked across to Foot Locker and within a minute, associate Logan walked up and offer to help.Earned my business
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December 2023 by Chávez Martín
Hey, I went into this store and I lost a valuable bag and the people who serve this store didn't give me any importance, they are very bad, I don't recommend them to anyone, they don't serve their customers well.
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November 2023 by Д D
Customer service
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September 2023 by Christian Aguilar trujillo
The service is somewhat heavy, worse for dark-skinned people and Hispanics like me.
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June 2023 by Bincia Lopez
Terrible service
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August 2022 by Kid Icy
There’s one manager there she needs to be fired, does not know how to act. Finish Line if you see this fire the lady
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August 2022 by David Derby
Went inside to shop for shoes, for my daughter today. Wasn't greeted by anyone in the store. I sat down waited for my daughter to pick out a shoe to try on. A gentleman that was talking with his other store employees, asked if we need I size. I said yea, I turned around to look at my daughter. And the gentleman did not come over to help. He continued to talk to the other store employees. So I asked him again. Told him we needed help. And a lady that was an employee spoke up and said he did ask you if you needed a size. I told her I did tell him yea. So she said oh. By that time I felt that was rude and didn't want to be there anymore. My daughter tried on her shoe and Said no. She told me after we left. She told the gentlemen she wasn't interested and that the other lady was rude. I shop for my family 5 kids 4 grandkids along w my wife. I definitely will not be coming back to the finish line w my business. When other stores at the mall treat you so much better. I do not recommend this store for your shopping needs.
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July 2022 by Fabian Ramos-Loza
Tried returning a pair of shoes that I ordered online. The shoes are brand new and were not tried on at all. The manager refused the return due to “creases” on the shoes, but the shoe was made with tumbled leather. I even pointed out that the ones out on display look the same, and she responded with I don’t have to except the return . The manager lacks knowledge of basic shoes, and customer service skills which hopefully can be rectified with training. I ended up returning them online with no problem.
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May 2022 by 605thriftheat _
I went to this finishline a couple times this week, there has been a very rude manger telling me I can’t buy shoes etc like I don’t have the money to spend or I don’t have the capability to buy them… I think she needs to get fired ASAP. Im not the only person who has had an issue lately- cooperate if you see this fire the manger in Sioux FallsBless up lvl up. Footlocker will be taken my money
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February 2022 by Gabriella Santiago
I moved here about 3 years ago . I’ve always preferred Finishline over all the stores in this mall . Why ? The music was always pumping , the staff was always super happy , The store manager would be so involved , and I could get great service . Now I go and just wonder what is this place . Standing around looking at me , This one young lady just looked extremely mad wearing orange - The other employee was leaning over the counter on her phone and I had to say “ Helllo” in a nice manner , which I asked about a shoe size I got what I like to call clerking . A basic no we don’t have that size and back to what they were doing , (Like well sell me something else I have money )This place has went down the drain fast and quick . I want to give Finishline negative stars . I went to footlocker and spent $300 shoes and outfit .
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February 2022 by Thrift_heat _
I went to this finishline a couple times this week, there has been a very rude manger telling me I can’t buy shoes etc like I don’t have the money to spend or I don’t have the capability to buy them… I think she needs to get fired ASAP. Im not the only person who has had an issue lately- cooperate if you see this fire the manger in Sioux FallsBless up lvl up. Footlocker will be taken my money
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November 2021 by Dee Hanson
Great variety of sport shoes. Great help with finding the correct shoe and size.
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February 2021 by phillyspecial 80
Lazy staff.
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November 2020 by Michael J Abdo
Classic allen iverson shoes, nice workers, and brings jordan colorways that footlocker or champs don't have.
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June 2020 by maddox Davis
Helpful employees and sick shoes
