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February 2024 by Dixie Niles
Ty was super helpful in making sure we could get my new car!!!! $0 down and was able to drive off the lot. Love having the freedom of my own car!!!
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January 2024 by tina arens
I was sold a vehicle which appeared nice on the outside. Had to put $2000 down just to get into the vehicle. Three months later it breaks down on the side for the road. Had to spend $1800 for repairs,labor and towing. Two months later more issues that cost another $500. Another few months pass and spent another $900 on repairs. Then my power steering goes out and am told I need a whole new steering system which will cost way more than the car is worth. Also no repair shop will work on it because it's so rusted out underneath and there's a hole in the bottom of the vehicle. At this point the car is only half paid off. Ask salesperson to work with me and help me with a trade or help with repairs. There response was we can't do anything until the vehicle is paid off and then you can apply for a loan. Long story short.. don't ever buy a vehicle from this shady place!
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January 2024 by Daniela Krukoff
The customer service is bad
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November 2023 by Gina Batdorf
So disappointed!! I got a van, that was not drivable after 2days. Took it back, and they had nothing available. I had to pay for a uber home. They said they will not reanpurse me for the gas that I put in. The ladie was rude, and defensive about everything. I have to wait for something available but still want there car payments on time. Lol I wish I never done business with them, now am stuck in a contract with these people. My car payments is 210 biweekly. So on some months that is $630 month. Ugh
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November 2023 by Michael Lettieri
Great customer service very honest,polite coukdnt ask for a better salesman good job David and upfront about everything I would definitely buy from here again thank you David
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September 2023 by Siana Queen
A representative named Tara enjoys harassing patrons when she goes out. She approached me offering employment, then became upset and hostile when I stated I didn't want to continue this unrequested interview. I've seen her reviewed for boldly lying about vehicle status & taunting disabled customers, and I've experienced firsthand her willingness to lie, gaslight, and bully to get her way.
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September 2023 by RoseyWave
Tara, Tara, Tara. I don’t even know how to start this than she is the most insecure bully EVER. She has harassed me as a patron and manipulated me numerous time outside of work. All these reviews says she’s a liar, and that is the first thing that come to mind while thinking about her. Please grow up and learn to love yourself because your self hatred is really hurting the business.
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September 2023 by Dawna Izak
If I knew I was going to have such a bad time with the vehicle I brought for my son from this car dealership, it wouldn't have happened. They give you an 18 month warranty which won't cover anything. All the major expensive repairs, you better be ready to pay for it yourself. The ABS system is all rusted on this vehicle. Which means I'll have to get this repaired and I'll have to do that at my expense. The vin number doesn't match the number that is on the vehicle, (which is illegal in the USA) try talking to them about it, you'll get the run around. They got rid of one of their best employees, because she was direct and honest. I'm close to paying this off, which is why I'm dealing with this, because I won't get reimbursed for the money I paid in, still like I said I'll have to pay expensive repairs on the vehicle which they won't cover, even if it means you're risking your life and others, especially while driving children in the vehicle. I drive it very seldom only to keep it running, due to fear it won't start up like last time. Until I can get the repairs complete. I would not put a child in the vehicle for any reason whatsoever. (too dangerous) I wouldn't recommend getting any vehicle from any dealership with the name CarHop. They are only concerned about the money, not your life and the life of others on the roads while driving in one of their Vehicles. Unless you're a mechanic and have the money for the repairs. I wouldn't go near CarHop for any reason. NO! don't do it, you'll regret it, trust me. I have someone looking in this issue with me that has more authority for us consumers. Some car dealerships need to be inspected before anyone gets hurt, especially this one here. They'll cheat you on every level they can, until they get caught. Our legislators should look into this situation because people's lives are involved here. A lot of us can't afford a new vehicle, so these used car dealers take advantage of this, and they'll put any vehicle out there to make a dollar. Leaving you at risk and repairs. ?
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September 2023 by tahna rivera
I went to car hop recently, and honestly I did not have high expectations at all, David Olson made sure I wasn’t pressured and made sure he found ALL options available for me, not saying we didn’t run into a couple complications, David handled everything like a pro! I think if more car dealerships had people like him working as hard as he did with and for me, the stigma of buying a car would be a whole different experience! Thank you soooo much David Olson
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July 2023 by Lee “Elmo” Olson
Tarah is absolutely the best hands down. Thanks to Tarah and her tireless efforts I have a vehicle again! You Rick Tarah thanks a ton! Ryan's not to shabby either!
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May 2023 by Mason Red Tomahawk
Tarah was very excellent to me. I came in and got approved and into a vehicle the same day. I'm very happy with my vehicle.
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March 2023 by kdfrm130
Sarah Ucin, She made me feel at home Very comfortable. She made sure I got the car that was best for me and my family, an affordable one as well. She also kept the car for me and made sure that I was able to buy it when it was ready. I would buy another car from her anytime if I didn’t already have 2.
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March 2023 by Sarah gilkey
Sarah has been so amazing! She helped me from the beginning to make sure I loved what I was leaving with and made the process the best experience. I love her energy and excitement. She made sure I understood everything before leaving the lot. Thank you so much to her!!!!!!!
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March 2023 by Omega Parkour
Sarah and Tim were extremely helpful and supportive during the signing process! If any problem came up they took care of it with no troubles! I highly recommend getting a car here!
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March 2023 by PENNY BUUM
Sarah, Tarah, & Tim were all amazing people to deal with. Made our first time buying a vehicle from a car lot so simple an pleasant. I would recommend anyone that has bad credit to go to carhop. I know that if I ever need another car that I will go back to carhop. Thank you so much to the team at carhop for helping us get into a good reliable vehicle.