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January 2024 by Steven Larson
My car was wrecked and I took it to these guys. I'm back on the road today and my car looks like it's brand new! Thanks a lot everyone at Billion Collision!.
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December 2023 by Rico Garcia
Very terrible service. I heard so much good things about this place so when my car was vandalized I decided to go through these guys to repair my window and steering column shroud. It ended up taking them a week and lots of calling before I got an estimate I decided to go through with it and wanted to make an appointment and they said they would call me back. I waited 2 weeks and once again more calling before they finally answered and I was told they were ordering parts waited another 2 weeks and was told they ordered the wrong parts and were currently ordering the correct ones. And finally waited one more week before I got fed up of waiting and went to a different body shop and the new body shop got all the parts in 2 days and fixed it in 45 minutes it took billion 1 month and 2 weeks to order parts for my vehicle I waited way too long before I decided to go elsewhere but I really wanted to give them a chance definitely do not recommend.
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December 2023 by James McAtee
We could not be happier then we are with the professional customer service done in a timely manner. The repair work was as good as new.
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November 2023 by Mary Ann Holden
We had extensive Hail Damage on our Santa Fe this past summer. We took it to Billion Collision & had excellent Customer Service from the Front Desk Clerks & Ryan Jirsa who handled our Claim. Ryan worked directly with our Insurance & handled all the paperwork for us. The technicians did an excellent job on repairing our Santa Fe too. We would highly recommend Billion Collision if you need repairs to your vehicle. We feel like we have a new car & the employees couldn't have been nicer. Thank you to all who worked on our car, especially Ryan for keeping us informed on the progress. We really appreciate your attention to detail.Greg & Mary Ann Holden
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September 2023 by Rick C
My first visit to Billion was getting an estimate on my Jeep Wrangler.Dylan was very professional and accommodating with my schedule. Also, the lady working at the front desk today was pleasant and professional. So much, i am choosing Billion over another shop in town. Bonus points Billion is also a franchise Jeep/Dodge dealer.I will post before/after pics when repair is complete. Hopefully the auto body techs are great as their customer service thus far.
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September 2023 by John V.
We had collision work done on our 2020 Ford Escape, in July, due to a collision that was covered by the other drivers insurance company. When we received the vehicle back, there was a dent in the door and the radio did not work, due to the antenna being disconnected in the back of the vehicle. My daughter approached the manager to let them know and he was VERY dismissive of my daughter and her feedback. He treated her like a stupid girl and dismissed most everything she had to say. He basically turned her away with a broken radio and a dented door.We were related to the Billion family once upon a time, and I'm so disappointed that their business has turned into this. I'm sure Dave would completely lose his shit if he knew customers were being treated like this. I will use this experience to leave reviews on every single website I can think of regarding this situation and how your shop handled it. Horrible Horrible Horrible service.
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September 2023 by regularguy
Quick windshield repair is cheaper than replacement...thx!!
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February 2023 by Darin Vander Well
Terrible service. Avoid this place if you can.I brought a vehicle here for a fairly simple repair. I was told I needed a part and it'd take about a week. I called each week asking for an update and was told "we can't track it but it's not here yet." A month in, someone else looked into it and the part had never been ordered (despite assurances it just wasn't here yet).After the part was finally ordered/received, I brought the car in for the repair, only to be explained they had the wrong part.After another week to get the right part, then the schedule was blocked for weeks, and they wouldn't move to accommodate their own screw-up(s).Finally, at the repair date, it was a few hundred dollars more than expected, and they did the work without asking/checking first.Aside from the courtesy of the girls at the front desk and the shuttle driver, every other aspect of this interaction was a customer service disaster.Service: General repairs & maintenance
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December 2022 by Tammy Gortmaker
I bought a new traverse from Billion Chevy and it was a horrible experience. Two weeks after buying the vehicle I was hit in the front drivers side corner. I was very upset. I took it to the collision center and Eric was great to work with. I had state Farm insurance ad he worked with them to get the repairs paid for. I was able to get a rental vehicle to use. The front office staff was very friendly and helpful also. When I got my vehicle back it was just like new. I would definitely recommend Eric and the collision center. He was great to work withService: Body & Trim
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November 2022 by Mike Fideler
After this I will bad mouth billion for the rest of my life . I have never felf more like a number in my life. Empty promises ,horrible customer services besides the girls that answer the phone and I work in the parts industry. But its ok its only one customer billion just a number.Services: Body & Trim
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October 2022 by James Hay
I will never use any Billion Body Shop!!So my Dad was in an accident on Saturday 9-17-22. Not knowing what body shop to take it and because the insurance company is not open on weekends he told the tow company to take it to Billion Chevrolet. He had to go to the Emergency Room to get checked out. Well somehow it ended up ant Billion Collision Center behind Hyundai. State Farm insurance sent a tow truck to get in on Monday because that don’t deal with Billion. That’s a red flag right away. By today my dad was wondering what was going on. He called State Farm. Turns out Billion charges storage fees. Billion would not release the vehicle till storage fees were paid. It would have been less on Monday had Billion informed the tow company. My folks were so taken back that Billion could be so petty. They could release the vehicle and send a bill? Is that to difficult?
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October 2022 by June Muth
Very friendly and they do excellent workVery easy to work with
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August 2022 by Daniel Eichinger
Went above and beyond to facilitate a quick resolution to my situation. Very impressive.
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August 2022 by OSAMA TASNEEM
I am extremely happy with the service that John Thomas provided me at Billion Collision Repair Centre (Hyundai) Sioux Falls. I had an accident with a dead dear and my car suffered damage to the bumper and underneath of the vehicle. John went out of the way to order parts and get it repaired for me and my car looks brand new again. The attention to detail was commendable. The paint for bumper exactly matches the car so I am quite happy with it. John patiently listened to all my requests and was very polite. I was depressed after the accident but John helped me with each and everything. When I got my car back, my mood really elevated. I will definitely recommend him to everyone who needs their car repaired. I also want to thank the front desk as well as the the entire team that helped with the repair.
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May 2022 by Gabriela Ferman
Quite poor service. They forgot to put some pieces in my car besides they ruined the passenger seat so I had to go to a different place to fix it. 0/10, if you have the opportunity to go to a different place go for it. There are better places to fix your car