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November 2023 by Kaila Buell
This is long over due, I bought a used 2020 Forester back in March of this year from Zach and the service I got here was exceptional! I had huge trust issues from being screwed over by dealerships before and these guys were so helpful in making my husband and I feel comfortable with zero pressure as well. They aren’t pushy and the cars they are selling work and are in the best used condition! We will be returning in the future when the need for a new car comes up again. These guys rock and I am in love with my new car still almost a year later!
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November 2023 by Christa Kannas
Great place to buy a vehicle. The staff was super friendly & helpful. They were never pushy which is appreciated. Definitely would go back there again if we need another vehicle in the future.
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September 2023 by Courtney Studer
Best dealership I've worked with,hands-down. They were friendly, patient, and accommodating which made my car shipping/buying experience amazing. Thank you Big City Motors!
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September 2023 by Mary Schmitz
I would recommend working with BJ for your car needs. He was very easy to work with and transparent. We had follow up needs and he addressed them and took care of what we needed without hesitation. Appreciated working with him.
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September 2023 by Teresa
No experience with the sales staff but we drove thru the lot looking for a car in our price range & only a portion of the vehicles had prices on them. Didn't find anything.
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August 2023 by Hey Moe
I normally resist buying used vehicles at all costs...has never been a good experience. Today was the exception. BJ and the rest of the staff at Big City were exceptional...true professionals. Clean vehicle inside and out, allowed a test drive alone with my son, no pressure and most importantly there were no "surprise fees" added on to the "out the door price" at the last minute. I would highly recommend this company.
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July 2023 by Michelle Roark
I wish I could give big city motors more than five stars!! my salesman BJ was beyond amazing. He showed me vehicles within my budget and did not pressure me to spend any more than what I mentioned I was there to spend! And btw I found my dream vehicle!!! The vehicle was then sent to be looked at, and also detailed and once they receive vehicle back Rod realized they spent a little more than intended on maintenance for the vehicle and some very nice tires. Rod still let me have the vehicle for what BJ originally priced at for even with adding all these extra labor fees as well as parts to the vehicle! They knew what my budget was in Steel. Keep their word on keeping the deal on my new vehicle.!!! I can’t begin to say thank you enough for y’all working with me!!! I would recommend big city motors to anyone looking for an honest Carlot and anyone looking for a very nice/dependable vehicle!!!
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July 2023 by johnny kahuna
THEY set up an appointment for me to look at a vehicle. They sold it out from under me . No cancellation or phone call to let me know they sold it... poor ethics and customer service, I wasted time and gas because of this. I would not recommend just by those actions..
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May 2023 by Melissa Lang
I am so impressed with all of the staff at big city. I mean to tell you they made my experience so special because this was my first absolutely new car of my life! Professionalism understanding, very personable. They all made me feel so comfortable! There’s nowhere else in the city of Sioux Falls that I would have gotten a better purchase deal! Thank you zack Don and Ron for making me such a proud and ecstatic owner of my new best girlfriend, Ms., midnight, blue equinox!
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March 2023 by Deb Fisher
Our experience with BJ & Joe was awesome!Doing a deal across the state over the phone, sight unseen except for their photos & info on their website, BJ answered every question I had!He & Joe worked with me to get a good, fair deal when there were minor issues with the car! BJ even came in on his day off to finish the sale! Joe had all the paperwork ready and answered our questions, too!The car is in great shape and looks new, even tho it's 6 years old! It ran great bringing it back across the state...no issues whatsoever!We would definitely do other deals with them, sight unseen, as they were honest & fair...and just nice ppl to do business with! Win- Win! :) Thanks, BJ & Joe! The Fisher's
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February 2023 by Carla Guenard
I can not begin to tell yall what a wonderful experience working with Zach and this company. Big City Motors went ABOVE AND BEYOND to get me approved. Went in to sign papers, and that took like 10 minutes. So fast, great service, stands behind what they sell, honest, I could go on and on. Highly recommend them for your next car. Ask for Zach.
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February 2023 by Tim Mcclish
Recently bought a truck from Big city motors. They were outstanding to deal with. Great service and made the buying process fast and painless. Highly recommend. BJ is great to deal with.
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January 2023 by Blake Lamfers
We had been looking for a traverse online and happen to find the exact one we wanted at Big City Motors, we left a message saying we were interested and in no time BJ contacted me letting me know he was available for any questions. We scheduled a time to go look at the car and test drive it, i thought it was awesome they let you test drive it alone but once you return he is ready to answer any questions or show you anything about the vehicle, while never making you feel under pressure. We ran some numbers with Zach and Donn (who were also awesome to work with) that same night and everyone there was very acceptance to us leaving and giving it the night to think about it. We had that bad gut feeling (not because of the vehicle or facility) that next morning and called BJ saying we have to pass, BJ instantly asked what he could do to make that feeling go away and help us drive off with our dream car. They did some work and called back and made it work for us! My experience I noticed Bj, Zach, Donn and the rest of the employees at Big City Motors is they work hard to satisfy customers and enjoy getting to help people drive off the lot with their dream car (while not having that bad gut feeling)…………Waylen will be getting his first car from Big City Motors.
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December 2022 by Ethan Bunn
Great company to work with. They let me reserve a vehicle for a few weeks which most used car places don't do. Highly recommend them.
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November 2022 by Erin Connor
Just bought a used CRV from Zach after having my own car totaled in an accident recently. Him and his coworker BJ were great to work with and made sure we had all our questions answered. They were understanding that we were working with an insurance settlement budget and accommodated within reason. Very nice and friendly bunch!
