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September 2024 by Andrew Kruger
Bought a Chevy Silverado from them. They made the trade in and buying experience fast and easy. Definitely will buy from them again.
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July 2024 by Morghan Wainwright
These guys are awesome! Easy buying experience. Jesse in sales was great to work with.
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March 2024 by Madi Gluth
I wish I could give this place more stars but as a first time car buyer, they made the experience terrible. At first they were wonderful, very patient and made me feel at ease about the car that I wanted. After I signed the papers though, is when everything went downhill. First issue that popped up is that they didn’t put my address down right for the loan company which resulted in me almost missing my first payment. When I called to ask where I could reach the loan company I was met with rude/passive aggressive customer service. After I got that figured out I was then met with still waiting for my title to be sent to me. My dealer plates were about to expire and I was told to wait for it in the mail. Finally a week before my dealer plates were about to expire I called to find out that they haven’t even finalized my title yet. I was told that an employee who did did the title stuff was away. I know it is not that said employees fault in any way, I was more frustrated with the fact of how the business handled the situation. Though I was understanding, they did not reach out to me before hand about the issue and I had to figure it out myself. Finally I had gotten my title and I was already going to be late to the courthouse. Come to my surprise my name on the title was spelled wrong and the address was also wrong so I was once again left with frustration. Now with expired dealer plates I had to go back in once again to get the issue fixed. I understand how it can be frustrating having an absence of an employee but it does not excuse the service I was given. Even after all of this I am still finding that there were many things I was not told and getting blindsided. Overall, like I said I wish I could give a better review but with my whole experience I can’t. I also can’t recommend this place to any first time buyers as for me it was a very frustrating and terrible experience in the end. There was no accountability from any of the staff and I felt as though I was not seen as a customer who had bought a car from them.
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March 2024 by Dena Akridge
We stopped in to help our 18-year-old purchase his first car. Tony Bennett helped us and while it was a little busy that day we had good conversations with him while we waited! (Seems like a good sign if a business is busy). He was very knowledgeable and never pressured us about anything. I have had a few bad experiences with car buying from other companies in town so it was nice to have this experience! I would highly recommend buying a car from these guys!
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March 2024 by Tim Stark
I was recently looking for a vehicle that Big City didn’t have on their lot, so they went out and found exactly was we were looking for. Great and friendly service.
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February 2024 by Tim Kruse
Big City Motors was exceptional to work with. They were upfront and honest from the beginning. It has a small town atmosphere with big city quality and selection. They were no pressure, but they also were very fair priced. The best car buying experience I have ever had, much better than the big places around. Very personal and easy to work with.
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February 2024 by Katie Kruse
Rod and Tony were great to work with. They gave us a fair price for our car, and we’re very happy with the car we bought. This was the easiest car buying experience I have ever had.
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December 2023 by pstoe
We traveled 4 hours for Big City Motors in Sioux Fall. The staff was very kind and very helpful. Jesse and Don communicated with us through the entire buying process. Definitely worth the trip!
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November 2023 by Kaila Buell
This is long over due, I bought a used 2020 Forester back in March of this year from Zach and the service I got here was exceptional! I had huge trust issues from being screwed over by dealerships before and these guys were so helpful in making my husband and I feel comfortable with zero pressure as well. They aren’t pushy and the cars they are selling work and are in the best used condition! We will be returning in the future when the need for a new car comes up again. These guys rock and I am in love with my new car still almost a year later!
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November 2023 by Christa Kannas
Great place to buy a vehicle. The staff was super friendly & helpful. They were never pushy which is appreciated. Definitely would go back there again if we need another vehicle in the future.
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September 2023 by Courtney Studer
Best dealership I've worked with,hands-down. They were friendly, patient, and accommodating which made my car shipping/buying experience amazing. Thank you Big City Motors!
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September 2023 by brandee James
Just moved down here so I needed a car fast! BJ was super helpful, I was able to secure a vehicle and I even got leads on housing and schools. Thanks so much guys!
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September 2023 by Derek Mills
Nice folks, quick deal, good car.
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September 2023 by Mikayla Roseth
i was recently hit by a drunk driver which totaled my car. i came here after a referral from a friend and zach helped me find a new car i love and feel safe in. he made the entire experience amazing and stress free. thank u so much!!
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September 2023 by Mary Schmitz
I would recommend working with BJ for your car needs. He was very easy to work with and transparent. We had follow up needs and he addressed them and took care of what we needed without hesitation. Appreciated working with him.
