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February 2024 by Linda S.
I am really enjoying my pillows - thanks. Plus, Ben was incredibly helpful and informative. I appreciate his enthusiasm and expertise. Thanks Ben!
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October 2023 by Sarah Jacobs
Blown away by the awesome service! Ordered and had bed in my home in just a few days! So easy to work with and bed is the most comfortable thing I’ve ever laid on! Thank you guys!
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October 2023 by Sandi Beckman
Our experience with this company was amazing. The sales representatives were knowledgeable, courteous and friendly. The installation guys, especially Ben, were outstanding. They were very professional and courteous. They cleaned up after installing the bed and removed all the packaging materials. I highly recommend this company if you are looking for a new bed. Service is amazing.
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October 2023 by Regina Harden
We had a great experience with Beds by Design! We enjoyed learning how they built a personalized mattress at the showroom and store and had fun picking out the perfect mattress. It was delivered on-time, and what was super cool was the guys delivering the mattress helped put together the bed we were building! They instantly offered to help, enthusiastically put it together in a few minutes, and were really professional and courteous! Couldn't ask for better service!
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October 2023 by Jonathan Wagner
Spencer provided excellent guidance on beds and ensured I got the perfect deal. The installation team was efficient and fantastic! Thanks a lot, guys!
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September 2023 by Stacy Maier
After shopping around similar local stores, they are all NOT the same! From stepping foot first time in store to delivery BBD is definitely a superior experience. They are intentional each step with education, encouragement, and service. Our sales guy, Spenser, quickly learned our concerns and personality matching energy and making shopping fun. Our delivery guys, Ben & Caleb, were fantastic! They were so respectful and just fun to interact with, you could tell they enjoyed serving their customer, delivering the whole BBD service and team attitude from factory straight into our home! Thank you BBD team for literally taking away the pains of a bad bed experience!Kurt & Stacy Maier
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August 2023 by Renee Duman
This company is awesome! I've had a few beds made from there and the quality can't be beat.
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July 2023 by Robert Wyant
The purchase was a different experience in trying to educate me on what's in a mattress. I made my decision and waited 3 weeks to get my mattress delivered. The delivery man was a Godsend. He went the extra mile to help me including putting on the new sheet. He made my day.
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July 2023 by Babette Merchant
I adopted a little dog from the humane society in Sioux Falls earlier this month and got a certificate to stop in a get a free bed for my fur baby at Bed mattress Factory. So I stopped in and while I was there figured I would check their beds out as I have been looking on line for about 5 months for the best bed and mattress for back pain. I hadn't tried beds out in years. I have a sleep number bed and have had two of them. Time to upgrade. All the people at BBD were super nice and did I mention pet friendly. Spenser the assistant manager helped me and was super knowledgeable about all the beds . They had a bunch of mattress stacked up in the back with the corners cut out so you could see how they are made. Plus they show you all the foams and coils put into different mattress. Take your pick . Try them all out. Get an adjustable bed. You spend so much time in bed and you need to sleep well. I have a lot of issues with my back an I loved the bed I picked. The first one I tried. Oh and it vibrates and the frame is adjustable.The best part is they make the beds right there you can see them. Plus, if it doesn't work for u . They will fix it. They will restuff the foam in three to five years and if you decide to upgrade your bed they will take your bed on a trade in. Now how cool is that. Who else does that. It's a private owned company. Small business, so am I, an was happy to give them my buisness. I can't tell you how happy I am with their service. Oh plus, let me tell you about the pillows they make. Same concept. They make them there. If they have to much stuffing or not enough they will fix it so its comfortable for your sleeping, amazing pillows. I rate this company and their staff a 5/5 . Go check them out. If your in the market for a bed. Tell them Babs and Kiki sent you ❤?Kiki loves her bed they made her too?
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June 2023 by Sandy Alick
Everyone is so friendly and attentive. They called several times to keep me posted on our delivery and made sure we understood how to operate the controls. I highly recommend Beds By Design!
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June 2023 by B. P.
Just bought a split king adjustable bed and love it. Store staff were very helpful. Great place to visit.
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June 2023 by Tanya Erickson
We bought our bed there a few months ago. My husband decided maybe he wanted to have it a little softer. They were so helpful at getting it scheduled to have another layer put in. They explained again to me what we had and what they could add to it. They came and picked it up a couple weeks later. Picked it up in the morning and brought it back later that day. It is now perfect for us! Thank you to the guys that build them and to the guys that pick up and deliver. We appreciate you!
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June 2023 by Joe Antonio
What a great experience we’ve had at Beds by Design. The sales process was straightforward and stress free. The mattress I bought has been just great to sleep on so far. It seems super supportive and it’s very comfortable. We intend to buy another bed from BBD again very soon. Great product and great service.
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June 2023 by Anika Bakker
We purchased our mattress from the Sioux Falls location and had a great experience! Peyton was so helpful and accommodating. Just great at his job. I would definitely recommend Beds by Design!
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June 2023 by Caitlyn Anema
The staff was very helpful throughout the whole process. I love the concept of never having to buy another mattress and being able to adjust my mattress as needs change. Will be back to replace additional mattresses.