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“Rose helped me for at least an hour. She was so helpful and explained everything to me. She patiently answered all my questions and helped me fill out all the forms. I feel comfortable with Madison Trust and recommend them. They treat people with a warm friendly attitude, which I personally very much appreciate. Thank you Rose and Meredith!”
“CorTrust helped work with us to purchase our first home and made it such a smooth and easy process! I’ve banked there for a few years and always had fast and friendly service. I enjoy going in to see friendly faces when I need to do something with my accounts.”
“(Translated by Google) Suellen Keller 5 stars for you Very good woman My dad likes you Thank God for Suellen Keller(Original)Suellen Keller 5 estrellas para ti Muy buena mujer Mi papá le gustas tu Gracias a Dios por Suellen Keller”
“This is a great local bank! They remember me every time I go in and they are always so friendly. I started with one account and liked them so much I moved all my accounts over. I've got personal and business accounts with them and have never had any problems. I'm glad to be supporting a local bank where they actually care about me.”
“This branch as well as several other branches does what it takes to ensure you as a member are happy and limited to stress of taking on any financial responsibilities. They will go above and beyond to make buying and for the life of the loan easier to manage and stay on top of. Wanting to purchase something over the weekend last minute, they ensure you’re able to. Honestly I started with Sioux Falls FCU and grew with them as Levo. They are in a good biased way, the best financial advisor(s) I have yet done Business with. Hands down, the best financial institution around.”
“They are the most helpful courteous staff ever. They go the extra mile for their members. I've been with them 30+ years now and would never bank anywhere else.”
“Working with NCB is a testimony, this is the best company I’ve ever worked with ... awesome mangers , Best HR. They’re always willing to keep and work with you, as long as you’re a good worker .. I only had the intention of working with this company for few months then leave but I’ve been working with them for over a year and I can’t but thank this company for all the love, support and understanding they have given to me .. I’m glad to be part of your team. Lola❤️”
“I just opened an account with Voyage at the 12th Street location. I was directed to the Main Branch to obtain my debit card. When I walked into that Branch, Daniel was awesome. He was busy at the drive up but greeted me kindly and told me he would be right with me. Even though he was busy he had excellent customer service skills and was patient!! Good customer care seems to be a lost art these days. Give the guy a raise!! Thank you Daniel”
“Everyone at the Security National Bank on 26th Street provided the best customer service than any other bank. I had a unique situation with my banking and opening an account. The staff was very helpful and understanding. My experience was nothing less than amazing and I am so appreciative of their help.”
“Love this bank .. I've been here for many years and always get treated like a king !
The branch manager is well Beautiful :) and so are her little Chefs :)”
“We are thankful to bank with Central Bank. We have personal accounts with them, and both the ministries we work for have business accounts with them. We usually use the branch on 57th and Western. Whether we are there for personal or business reasons, the staff is always incredibly helpful and kind! Sometimes I need to bring my kids with me, and even they get excited to go see our friends at the bank.”
“came in today 10/23 around 330-4pm to make a loan payment and noticed Suraiya was the only teller working! From handling walk in customers to also the drive thru (mind you there is more than 1 drive thru) Im not sure what had happen to the other workers and/or if the person sitting in one of the office could assist customers when it gets busy but she handled it like a boss.Suraiya, this review is for you from a customer of Service First for 3 years.. you did amazing and I hope you get recognized for your hard work today. You were working non stop and held your composure even if there were many of us waiting. You acknowledge every single car that came through the drive thru as well as the walk in customers. As well as helping me making my loan payment - you were quick and efficient! You definitely had a great flow. Im hoping that your name is Suraiya, given that you were jumping from the drive thru teller desk and the walk in desks, i couldnt tell and i would feel as if id ask your name while alot was going on, itd throw you off. But it is the worker whom was working 10/23 around 330-4pm, well deserving of either a pay raise or a bonus! She was awesome!”
“Shawna and her team were absolutely amazing! Communication, attention to detail, and "getting it done" we're all top notch. And with a personal touch that was comforting. I'm positive I wasn't their only customer, but it felt like I WAS their only focus. And we were able to close earlier than expected”
“My experience has been five stars. Kelli does a real nice job at the Sioux Falls Minnesota Avenue branch. Nick, seen him around. Tellers always friendly. Nice job with customer service by all.”
“My 91 year old cousin who is legally blind has an account here. The way she is treated and helped by the employees reminds me of the great customer service that once was common. Fortunately, it is alive and well at the First National Bank in the Western Mall.”
“I applied for a car loan about 5 years ago and this month paid it off. Everything went smoothly throughout the whole process. It only took about 5 minutes to get accepted for the loan and I was never late on a payment. I just received my title back in the mail today. Thank you very much LEVO for serving me with the car loan!”
“Everyone here is friendly, cordial and helpful. I enjoy visiting this branch. I never wait in line! They are always very efficient and complete everything accurately.”
“Banks shouldn’t get five stars lol. But Peter really helped us out with our home loan process. Only we know how hard the journey was, but he got us to our destination and helped us achieve our dream of home-ownership and we’re very thankful for him and who he represents. Will recommend.”
“Big thanks to Taylor Bechtold and Christina McCoy for helping me purchase my first home! They were extremely helpful during the whole process and we're always available to answer questions. I would highly recommend choosing FIBT as your mortgage lender!”
“I have been very happy with the costumer service so far. Originally signed up with them because of the 3% return they were offering on checking accounts (which was the best thing I've ever seen a bank do), really hoping they can bring that back again soon.”
“so I had posted then deleted a review that was.bad because, well, they kicked out my daughter who was hacked. I was obviously upset by it all, so I left bad reviews. well, long story short, I was contacted by the regional manager, who looked into what happened and he offered an apology. I will be grateful they caught the hack, but I am beyond grateful they did correct a wrong. I highly recommend this bank. they could have just let us all go, but instead they went beyond the necessary things to help us out.”
“I have been a customer for about 10 years. I have personal and business accounts with the bank. They are personable and have a small bank feel but are able to provide the needed things of any major financial institution.”
“They have been super helpful in a complicated transfers that speeded up a home purchase. They thought of an easier solution that made the whole process less stressful and saved me many miles of running around.”
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“Great easy Home Loan experience from the application to the closing. Laurie and team we awesome to work with, very responsive, clear with documentation needed, and able to get us into our new home in a timely manner with no delays in closing.”